Groundskeeper - Modera Walsh Heights

Mill Creek Residential Trust LLC; Aledo (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive medical, dental, and vision

401(k) with employer matching

Paid time off benefits

Job summary

Mill Creek Residential Trust LLC is looking for a Service Technician I in Aledo, Texas. This role involves maintaining the overall curb appeal and physical condition of the community, performing routine maintenance and repairs, and providing excellent customer service. A high school diploma and some maintenance experience are preferred. The position includes competitive benefits such as medical, dental, vision, and a 401(k) with employer matching.

Qualifications

• High School diploma or GED is preferred.
• Experience in maintenance duties is helpful.
• Multi-Family maintenance experience is a plus.

Responsibilities

• Maintain the physical condition and appearance of the community.
• Perform routine maintenance in vacant apartments.
• Respond to resident requests with excellent customer service.

Skills

Basic arithmetic

Operate maintenance equipment

Customer service

Education

High School diploma or equivalent (GED)

Tools

Pressure washers

Hand tools

Power tools

Job description

13400 Highland Hls Dr, Aledo, TX 76008, USA

Job Description

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

Service Technician I maintains the overall curb appeal and physical condition of the community. This position is a hands‑on job requiring the performance of routine maintenance, painting, cleaning and janitorial, and groundskeeping tasks. It is accountable for identifying problems, completing routine service requests, performing painting and regular maintenance in vacant apartment homes, maintaining the grounds and common areas in a clean and safe manner, and making routine repairs to maintain the material and aesthetic condition of the community. The Service Technician I works in accordance with operating and safety standards, ensuring requests and repairs are made in a safe, reliable, and timely manner. They anticipate and evaluate potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.

Reports to: Service Manager, Sr. Service Manager, and Community Manager. The “day‑to‑day” duties of the Service Technician I will be determined daily by the Service manager. Responsibilities will be assigned in accordance with the Technician’s skills, experience, career goals, and how the individual best fits the working requirements of the community.

Essential Functions/Responsibilities

• Maintain the physical condition and appearance of an assigned community in accordance with operating and safety standards
• Assist in organizing and performing general duties, preventative maintenance, repairs, cleaning and janitorial, and groundskeeping, consistent with Mill Creek Residential operating standards
• Maintain the buildings, corridors, stairwells, and breezeways free of trash/dirt/debris/cobwebs
• Perform maintenance in vacant apartment homes
• Perform painting in vacant homes
• Perform service requests in occupied apartment homes
• Respond to problems with successful routine repairs: plumbing, electrical, carpentry, flooring, hardware & accessories, locks & keys, pool cleaning, testing, painting, drywall, trash management systems, other trades as needed, and cleaning and janitorial
• Replace light bulbs in common areas and buildings
• Pressure wash buildings and parking areas as needed
• Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects
• Respond to resident requests promptly, delivering excellent customer service
• Promote safe work practices among on‑site team
• Ensure compliance with all Federal, State, and local laws. Consistently abide by Fair Housing regulations
• Address and complete all other duties as assigned
• Embody the Mill Creek mission, values, and brand promise in all that they do

The Service Tech I will perform in accordance with company benchmarks and standards in maintenance, customer service, associate relations, expense control, and all other relevant categories. Specifics may include:

• Providing Exemplary Customer Service – as measured by survey results, online reputation, and other means
• Preparing for Community Inspections – safety/cleanliness/compliance
• Service Request Response and Completion Time
• Service Request Resolution and Quality Control
• Make‑ready Completion/Turnover Time
• Move‑in Quality (Zero Defects)
• Expense Control in Maintenance Related Categories

Education and Experience

• High School diploma or equivalent (GED) preferred
• Experience performing maintenance duties helpful
• Multi‑Family maintenance experience helpful

Skills/Specialized Knowledge

• Accurately take measurements and perform basic arithmetic
• Safely operate maintenance equipment such as, but not limited to, leaf blowers, pressure washers, hand tools, power tools, transfer aids, snow and ice removal equipment, ladders, landscaping equipment, commercial vacuums, steam cleaners, other carpet and floor cleaning equipment, safety equipment, electric and hand‑powered augers and others as needed
• Ability to use general office equipment such as key system programmers and software, app‑based software, and personal computer
• Safely use chemicals, paint, and general cleaning supplies
• Frequently and safely operate motorized vehicles such as a golf cart

Benefits

• Competitive compensation
• Comprehensive medical, dental, and vision
• Employer‑sponsored short‑ and long‑term disability, life, and AD&D insurance
• 401(k) with employer matching
• Paid time off benefits: vacation, sick time, holidays

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

Job Family Property Management - Onsite: Multifamily