Service Technician I (ATM) -Chicago IL

VetJobs; Chicago (IL); On-site; USD 41,000 - 59,000; Full time

Job summary

NCR Atleos in Chicago, IL is seeking a Service Technician I to join our field services team. This on-site role offers hands-on work with electromechanical equipment and opportunities to work with major retailers and banks.

Ideal candidates have a High School Diploma or GED, a valid driver's license, and the ability to travel. Training is provided, with a clear path to growth within NCR Atleos's service organization.

Qualifications

• High School diploma or GED required.
• Local candidate to geographic area; authorized to work in the US.
• Must have a valid driver’s license and meet fleet requirements.
• Willingness to travel Prolonged travel with driving several hours per day.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory.
• Perform maintenance, repair, and system overhauls.
• Manage network faults, traffic, configuration, security, and remote system access.

Skills

Customer service

Mechanical aptitude

Valid driver's license

Travel readiness

Education

High School/GED

Tools

PC skills

Operating systems

Basic electronics

Networking basics

Job description

Service Technician I - Chicago IL

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

ATTENTION MILITARY AFFILIATED JOB SEEKERS

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site"

Position Summary & Key Areas Of Responsibility

Are you a Field Technician? Field Engineer? Service Technician? Or do you want to become a member of this field? Are you tech savvy with mechanical aptitude who feels their skills are transferrable? Can you help us to provide best in class service? Do you want to work with some of the largest retailers and banks in the industry? NCR Atleos is looking for Field Service Technicians.

NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long term relationships. Acting as a first line response to our customers, you will communicate in an open, helpful, and engaging manner with the focus being finding the right solution. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR Atleos) will allow you to provide customers what they need when they need it.

Our virtual and hands on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors and coaches who work across territories to share their knowledge to enhance each other’s growth.

NCR Atleos is dedicated to building a diverse community, one where employees feel a sense of belonging and teamwork, are valued for their contributions and the perspectives they bring. This role truly keeps commerce running across the globe and is an ambassador for the NCR Atleos Brand.

Skills

You can expect a salary in the range of $40,800.00 to $59,200.00 on the lower end for less experienced and more for well directly experienced professionals. Utilize your skills to:

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage everything from network faults and traffic, to configuration, security, and remote system access

Full Time Employee Benefits Include

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

Auto req ID

487008BR

Minimum Education Required

High School/GED

Required Experience

Basic Qualifications:

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Preferred Experience

Preferred Qualifications to qualify (not required, but nice to have)

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

City

Chicago

State

Illinois

Job Category

Technician

Job Code

Repair_Technician Repair_Technician

Affiliate Sponsor

NCRAtleos

Salary Range

$45,000-$60,000