Service Technician I

Kenco-Group; Columbia (SC); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

HSA, HRA, and FSA accounts

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Term Disability

Paid Parental Leave

401(k)

Paid Time Off

Holiday pay

Job summary

Kenco Group is seeking a Service Technician I to perform maintenance on material handling equipment, automated systems, and conveyors across our fleet services division in the United States. You will be responsible for corrective repairs, preventive maintenance, and accurate recordkeeping while coordinating with the Parts team to source supplies.

The role requires the ability to read schematics, troubleshoot mechanical and electrical issues, and work independently or with a team to meet KPI

Qualifications

• Must have basic mechanical and electrical troubleshooting skills.
• Able to read electrical and hydraulic schematics.
• Basic knowledge of material handling equipment is preferred.

Responsibilities

• Perform corrective repairs and preventive maintenance on MHE, batteries, and conveyors.
• Schedule and document Planned Maintenance (PM) using the maintenance system.
• Troubleshoot engines, transmissions, and automated systems using manuals and diagrams.
• Maintain accurate service and inventory records and interact with parts team as needed.
• Ensure safety equipment testing complies with OSHA standards.

Skills

Mechanical aptitude

Electrical troubleshooting

Read schematics

Education

High school diploma or GED

Tools

Maintenance management system (CMMS)

Repair manuals

Job description

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.About the PositionService Technician I is responsible for performing general maintenance, repairs and preventative maintenance with all Material Handling Equipment, automated systems, and conveyors involving all customers and vendors of Kenco Fleet Services.FunctionsPerforms corrective repairs and preventive maintenance on MHE, batteries, automated systems and conveyors in accordance with site and original equipment manufacturer standardsResponsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems, and conveyors, and keeping updated records of PM's completed.Execute preventive maintenance (PM) procedures in accordance with Original Equipment Manufacturer (OEM) specifications and guidelines and maintain accurate preventive maintenance recordsCreate and process work orders accurately and efficiently in the maintenance management system.Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, transmissions, automated systems, and conveyors, or other components on material handling equipment.Manage equipment condition and support repair readiness by reporting damage and maintaining accurate service and inventory records.Communicate with Parts team on parts and supplies needed to maintain equipment.Maintain parts inventory and repair records for all equipment by completing accurate paperwork.Conducts tests of safety equipment to ensure OSHA and operational standards.Comprehend and actively work toward achieving site-specific Key Performance Indicator (KPI) targets and metrics.Must interact with customers and coworkers in a professional manner.Adhere to 5S workplace organization principles (Sort, Set in Order, Shine, Standardize, Sustain) to maintain general cleanliness and ensure an organized, efficient and safe service area at all times.Support the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get betterQualificationsHigh school diploma, G.E.D. or tech school graduate required.0 – 2 years of mechanic experience; preferably prior experience with repair and maintenance of material handling, automated systems, and conveyors, or similar equipment.Ability to troubleshoot mechanical and electrical problems on multiple types of equipment and systems.Able to read and understand electrical and hydraulic system schematics.Self-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.Must be able to frequently lift/carry/push/pull up to 50 lbs.Supply own mechanic technician hand tools.Must be able to safely operate lift trucks.CompetenciesAction Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.Decision Quality - Making good and timely decisions that keep the organization moving forward.Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.Travel RequirementsThis position is expected to travel approximately 25% or less.A passport is not required, but recommended.For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/DisclosuresFor California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Per company policy, all internal job postings expire 14 days from the date they are posted.Benefits offered:Medical insurance including HSA, HRA and FSA accountsSupplemental insurance including critical illness, hospital indemnity, accidental injuryDental InsuranceVision InsuranceBasic Life and Supplemental LifeShort Term and Long Term DisabilityPaid Parental Leave401(k)Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)Employer Paid Holidays- 10 daysKenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.https://www.eeoc.gov/posterFor California residents please enter or copy/paste the address below into your address barEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/