Service Technician, HVAC Repair

Sears; New Berlin (WI); On-site; USD 46,000 - 68,000; Full time

Benefits offered by this job

Great hourly rates

Comprehensive benefits

401(k) match

Performance bonuses

Flexible schedules

Career advancement opportunities

Tools and resources provided

Job summary

Sears is hiring for the position of HVAC Repair Technician in New Berlin, WI. In this role, you will diagnose and repair HVAC appliances to deliver high-quality service, enhancing the comfort and safety for customers. You will enjoy great hourly rates, comprehensive benefits, and ample opportunities for career advancement.

The ideal candidate will possess mechanical knowledge, EPA certification, and at least 2 years of experience in HVAC repair. Join our team and enjoy a flexible schedule and expert training.

Qualifications

• 2–5 years of experience in HVAC repair or related field.
• Ability to follow directions and processes for quality workmanship.
• Background and drug screening required.

Responsibilities

• Diagnose and repair HVAC appliances in customer homes.
• Deliver high-quality service and enhance comfort and safety.
• Maintain company truck and manage parts efficiently.

Skills

Mechanical knowledge

Use of testing and repair tools

Proficiency with smartphones

Customer service skills

Education

High school diploma or general education degree

EPA Type II or EPA Universal certification

Tools

Testing and repair tools

Job description

HVAC Repair Technician

As an HVAC Repair Technician with Sears Home Services, you will diagnose and repair HVAC appliances in customer homes, delivering high-quality service and enhancing the comfort and safety of each household.

Why a career with Sears Home Services is right for you

• Great hourly rates – $22–$36 per hour base rate, depending on experience
• Comprehensive benefits – medical, dental, and vision coverage, plus an additional $4,000 annual subsidy for associates with dependents
• 401(k) match – 100% company match up to 3%
• Additional earning opportunities – performance bonuses and sales incentives throughout the year
• Flexible schedules – not on call
• Year‑round work – cross‑training keeps technicians busy all seasons
• Expert training – proven training program through Sears Technical Institute
• Peer mentoring – onboarding buddy and mentor technicians to grow your skills
• Career advancement – many paths to grow; average tenure >12 years
• Tools and resources – company vehicle, uniforms, specialty tools, mobile phone, industry‑leading app

Responsibilities

• Repair appliances with high levels of quality and efficiency
• Deliver delightful customer experiences that exceed expectations consistently
• Provide customers with value‑added solutions to improve home comfort and protection
• Keep company truck well‑maintained and organized, and help manage parts efficiently

Requirements

• High school diploma or general education degree
• EPA Type II or EPA Universal certification
• Mechanical knowledge, including use of testing and repair tools
• Ability to follow directions and processes for quality workmanship
• Proficiency with smartphones for part ordering and communications
• Background and drug screening
• Valid driver’s license for the state in which you work

Years of Experience

2–5 years of experience

Travel Requirements

Road Warrior (75% or more)

Location

McFarland, WI 53558 – New Berlin, WI

Equal Opportunity Employer / Disability / Vet.