Service Technician, HVAC Repair

Sears; Melville (NC); On-site; USD 30,307 - 49,593; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

401k match

Performance bonuses

Job summary

Sears in Melville, NC seeks an HVAC Repair Technician to repair appliances and provide exceptional customer service. The role involves high travel (75% or more) and requires EPA certification.

Benefits include competitive hourly pay, comprehensive medical coverage, 401k match, and opportunities for career advancement. Join a team where your problem-solving skills and mechanical knowledge make you a hero in each home.

Qualifications

• High school diploma or general education degree.
• EPA Type II or EPA Universal certification required.
• 1-2 years of experience in a similar role.

Responsibilities

• Repair appliances with high levels of quality and efficiency.
• Deliver customer experiences that exceed expectations.
• Maintain company truck and manage parts efficiently.

Skills

Mechanical knowledge

Customer service

Problem-solving

Ability to follow directions

Education

High school diploma or GED

EPA Type II or Universal certification

Tools

Smartphone

Testing and repair tools

Job description

HVAC Repair Technician

Why an HVAC Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re not stuck at a desk all day – you are welcomed into customers’ homes.

Benefits

• Great hourly rates – $22 - $36 / hour base rate salary, depending on experience.
• Comprehensive medical, dental, and vision benefits. Additional $4 000 annual subsidy for associates with dependents.
• 401k match – 100% company match up to 3%.
• Performance bonuses & sales incentives throughout the year.
• Flexible schedules – Sears techs are NOT on call.
• Year‑round work – cross‑trained techs keep busy all year.
• Expert training – Best‑in‑class program with thousands of technicians trained by Sears Technical Institute.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow.
• Career advancement – many ways to advance and cross‑train. Average tenure >12 years.
• Easy tools – company vehicle, uniforms, specialty tools, mobile phone & industry‑leading app that eliminates paperwork and provides technical support.

Responsibilities

• Repair appliances with high levels of quality and efficiency.
• Deliver delightful customer experiences that exceed expectations consistently.
• Provide customers with value‑added solutions that help make their home more clean, comfortable & protected.
• Keep company truck well‑maintained & organized, and help manage parts efficiently.

Requirements

• High school diploma or general education degree.
• EPA Type II or EPA Universal certification.
• Mechanical knowledge, including use of testing & repair tools.
• Can follow directions and processes for quality workmanship.
• Can use smartphone, including for part ordering.
• Background & drug screen.
• Valid driver’s license for the state in which you work.
• 1 – 2 years of experience.
• Road Warrior – 75% or more travel.
• Location: United States – Ronkonkoma, NY 11779 (Melville). Company: Sears Home Services – In Home.
• Employment category: Regular, Full‑time.

EEO Statement

Equal Opportunity Employer / Disability / Vet.