Service Technician HVAC

ZipRecruiter; Tacoma (WA); On-site; USD 60,000 - 125,000; Full time

Job summary

A growing HVAC company seeks a Service Technician committed to providing excellent customer service and quality work. This full-time position offers competitive pay, benefits, and a supportive work environment. Responsibilities include performing HVAC services, customer interactions, and supporting sales efforts. Candidates should have relevant education and experience, with a strong sense of initiative and communication skills.

Benefits

Bonus based on performance

Healthcare insurance

Company car

Opportunities for advancement

Paid Holidays

PTO/Vacation time off

Team Building Events

Qualifications

• Successful experience as residential/commercial service technician.
• Ability to read and apply manufacturers' instructions.
• Interest in advancing HVAC skills through training.

Responsibilities

• Perform routine HVAC service activities independently.
• Conduct point-of-work sales for IAQ services and service contracts.
• Collaborate with Service Manager on installations and other duties.

Skills

Communication

Dependability

Initiative

Education

High school graduate

Post-secondary HVAC program (2+ years)

Job description

Job DescriptionJob DescriptionBenefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Company car
• Opportunity for advancement

Serenity Air Inc is a growing HVAC company, a family-operated business that values our team members, excellent customer service and high quality work. We are looking to hire a positive, friendly, reliable, and detail-oriented person to join our team!

The Service Technician reports to the Service Manager and is responsible for performing a range of HVAC jobs for the majority of residential and commercial customers.

Full-Time, Monday - Friday, 8:00am - 4:30pm, Typically no weekends, up to $125,000/yr+Pay Based on Experience, PTO, Paid Holidays, Medical, Dental, Vision

Benefits

• Careers Advancement Opportunities
• Competitive Compensation
• Year-Round Work
• Spiffs, Rewards, & Employee Contests
• Employee Tool Program
• Company Vehicle
• Paid Holidays
• Medical/Dental/Vision insurance opportunity
• PTO/Vacation time off
• Very little weekends or evenings
• Team Building Events
• Family Atmosphere

Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer while following Serenity Air's guidelines. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being service customers, team members and suppliers.
Representative duties include:

• Serving as a member of the Service Department which is organized to conduct HVACR servicing jobs promptly and efficiently.
• Performing routine HVAC service activities without direct oversight or on-site assistance.
• Conducting point-of-work sales of IAQ services, unit components, add-on units, and residential & commercial service contracts.
• Developing lead referrals for the sales staff.
• Conducting non-service work in support of the Service Manager and assist the Installation Departments, as assigned.
• Performing related duties as directed by the Service Manager.

Job Qualifications:

• High school graduate
• For a journeyman position be a graduate of a post-secondary HVAC program of instruction of two or more years in duration.
• One or more years of successful experience, either as a residential service, commercial service or installation technician.
• Good verbal and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential and commercial customers, suppliers, and team members of Serenity Air.
• Physical ability to perform all duties noted above under the conditions, circumstances, and extreme weather conditions found in the state of WA.
• Interest and initiative in maintaining and advancing his or her HVAC skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Current WDL and the ability to operate all vehicles in the corporate fleet within 30 days of initial employment. Incumbent must be insurable by current Serenity Air insurance carrier.
• Ability to pass a background check.
• Ability to pass a drug screening.
• Ability to work under pressures of time, weather, confined spaces, customer needs, and backlog constraints.