SERVICE TECHNICIAN (FULL TIME)

Canteen North America; Parsippany-Troy Hills (NJ); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Referral bonus

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Commuter benefits

Job summary

Canteen North America in Parsippany, NJ is hiring for a full-time Service Technician to repair, maintain, and assist in the installation of vending equipment. You will respond to service calls, work with existing customers to ensure satisfaction, and help keep machines running smoothly.

The role requires a reliable, customer-focused approach and prior customer service experience is preferred. Schedule is Monday to Friday, 7:30 am to 4:00 pm, with a starting pay range of $21.00 to $24.00 per hour.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
• Prepares machines for installation at accounts; assists in installations and removals.
• Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
• Performs other duties as assigned.

Skills

Customer service experience

Job description

We are hiring immediately for a full time SERVICE TECHNICIAN position.

Location: Corporate Essentials - 2 Cranberry Road Unit #2, Parsippany, NJ 07054. Note: online applications accepted only.

Schedule: Full time schedule. Monday through Friday, 7:30 am to 4:00 pm. Further details upon interview.

Requirement: Previous customer service experience preferred.

Pay Range: $21.00 per hour to $24.00 per hour.

Internal Employee Referral Bonus Available

About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.

Job Summary

Summary: Repairs, maintains and assists in the installation of vending machines and equipment.

Essential Duties and Responsibilities

• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
• Prepares machines for installation at accounts; assists in installations and removals.
• Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
• Performs other duties as assigned.

Associates At Canteen Are Offered Many Fantastic Benefits

• Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Canteen maintains a drug-free workplace.