SERVICE TECHNICIAN (FULL TIME)

Compass Group USA; Austin (TX); On-site; USD 29,618 - 33,062; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Employee Assistance Program

Job summary

A leading food service company in Texas seeks a technician responsible for repairing and maintaining vending machines. The position requires prior technician experience, strong mechanical skills, and excellent problem-solving abilities. You will respond to service calls and ensure customer satisfaction by resolving service issues. Benefits include medical, dental, and retirement plans, along with additional perks such as pet insurance and wellness programs. Join a dedicated team where your skills will help create a better workplace.

Qualifications

• Prior technician experience is required.
• Ability to operate mechanical equipment and small hand tools.

Responsibilities

• Repairs, maintains, and assists in the installation of vending machines and equipment.
• Responds to dispatch calls for machine repairs using a company-owned vehicle.
• Determines adequacy of service and resolves service complaints.

Skills

Mechanical skills

Customer service

Problem-solving

Job description

Location: Canteen – 6719 East Howard Lane, Building 2, Austin, TX 78754. Note: online applications accepted only.

Schedule: Full time schedule; Monday through Friday, hours may vary. More details upon interview.

Requirement: Prior technician experience is required.

Pay Range: $21.50 per hour to $24.00 per hour.

*Internal Employee Referral Bonus Available

About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.

Job Summary

Summary: Repairs, maintains and assists in the installation of vending machines and equipment.

Essential Duties and Responsibilities:

• Respond to dispatch calls for machine repairs using company-owned vehicle.
• Call on existing customers to determine adequacy of service; listen to and resolve service complaints.
• Visually inspect and listen to machines to determine causes of malfunctions; dismantle machines to gain access to problem area.
• Inspect parts to detect wear, misalignment or other problems; remove and replace worn or defective parts; repair broken parts; realign and adjust components; test machine operation following repair.
• Review inventory and order parts; ship and receive machines; maintain equipment inventory.
• Prepare machines for installation at accounts; assist in installations and removals.
• Set up and operate mechanical equipment and small hand tools (drills, grinders, welding torches) for machine repair.
• Perform other duties as assigned.

Benefits

Full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services, Choice Auto and Home Program)

Full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, refer to the provided information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Canteen maintains a drug‑free workplace.

Req ID 1507811

Canteen