Service Technician - Fire Suppression

MES Life Safety; Mattoon (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Salary + Commission

Company vehicle

401(k) match

Paid holidays

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Uniform program

Tools provided

Job summary

MES Life Safety is hiring a Service Technician - Suppression and Extinguisher to install, inspect, and repair kitchen hood fire suppression systems and portable extinguishers. You will ensure NFPA standards and Illinois regulations are met while delivering excellent customer service.

Role requires reading blueprints, mechanical aptitude, and the ability to work independently. A valid driver's license and Illinois licensing requirements are mandatory.

Qualifications

• Ability to read blueprints, system drawings, and technical manuals.
• Strong mechanical aptitude and problem solving skills.
• Excellent written and verbal communication with customers.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Perform inspections, testing, and maintenance (ITM) on extinguisher and kitchen hood fire suppression systems per NFPA standards.
• Evaluate, troubleshoot, and repair suppression systems and devices.
• Hydrostatic test and recharge cylinders when required.
• Document inspections, deficiencies, and corrective actions accurately.
• Communicate findings and recommendations to customers with cost-effective repair solutions.
• Respond to emergency service calls, including after-hours as needed.
• Maintain tools, equipment, and vehicle in good condition.

Skills

Blueprints reading

Mechanical aptitude

Customer service

Communication skills

Independent worker

Education

High school diploma

Job description

Description

About Us

Established in 2001, MES is the nation’s largest provider of PPE, fire apparatus, uniforms, and services to first responders. With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs. Our dedicated team of over 300 sales representatives and certified service technicians allows us to bring unparalleled quality and service to our industry. MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market.

MES offers a great work environment, professional development, challenging careers, and competitive compensation. MES is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

MES will only employ those legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a pre-employment screening.

Job Description Summary

The Service Technician - Suppression and Extinguisher is responsible for installing, inspecting, and repairing kitchen hood fire suppression systems and portable fire extinguishers. This position ensures that all systems meet NFPA standards, Illinois state regulations, and company quality standards while delivering exceptional customer service.

Roles and Responsibilities:

• Perform inspections, testing, and maintenance (ITM) on extinguisher and kitchen hood fire suppression systems in accordance with NFPA standards and other applicable codes.
• Evaluate, troubleshoot, and repair suppression systems and associated devices.
• Hydrostatic test and recharge cylinders when required.
• Complete accurate documentation of all inspections, deficiencies, and corrective actions.
• Clearly communicate findings and recommendations to customers and provide cost-effective repair solutions.
• Respond to emergency service calls, including after-hours, as needed.
• Maintain tools, equipment, and vehicle in proper working condition.

Requirements

Required Qualifications:

• High school diploma or equivalent (technical training preferred).
• Experience in kitchen hood fire suppression system and/or fire extinguisher service, installation, or inspection is preferred.
• Ability to read and interpret blueprints, system drawings, and technical manuals.
• Strong mechanical aptitude and problem solving skills.
• Effective written and verbal communication skills, customer service skills.
• Ability to work independently and manage multiple tasks.

Licenses & Certifications:

• Must possess a valid driver's license with an acceptable driving record.
• Must meet all Illinois State Fire Marshal licensing requirements to inspect, service, and maintain suppression systems and portable fire extinguishers.

Physical Requirements:

• Ability to lift, carry, and move equipment and cylinders weighing up to 50 lbs frequently.
• Regular standing, walking, bending, kneeling, climbing ladders, and reaching overhead.
• Visual acuity and manual dexterity to service small system components.
• Ability to work in environments with varying temperatures, dust, and noise.
• Must be able to wear appropriate PPE, when required

Work Environment:

• Work performed at customer facilities including industrial, commercial, and institutional locations

Benefits:

• Salary plus Commission!
• Company Service Vehicle
• 401(k) and company match
• Paid Holidays
• Dental Insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid Time Off
• Vision insurance
• Employee rewards and recognition program
• Uniform Program
• Uniforms and specialty tools provided, basic hand tools are provided by employee

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