Service Technician - Fire

msssolutions; Royal Pines (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401k with Employer Contributions

PTO

Paid Holidays

Employee Assistance Program

Long-term Disability

Short-term Disability

Flexible Spending Plan

Health Savings Plan

Job summary

MSS Fire and Security, LLC is seeking a Service Technician - Fire in North Carolina to perform inspections, testing, servicing, installation, and preventive maintenance of life safety product lines, including fire detection and CCTV systems. The role involves hands-on troubleshooting, reading blueprints, using a laptop for documentation, and occasional travel within NC/SC.

A high school diploma is preferred and NICET certification is encouraged.

Qualifications

• Two years of experience in commercial/industrial fire alarm systems.
• Experience with Microsoft Excel and Word documents as they relate to inspection reporting.
• Reading and interpreting blueprints, diagrams, and specifications.
• Read and interpret technical and parts manuals to diagnose and repair equipment.
• Must be willing to travel within NC/SC for day trips and extended hours as needed.
• Possess or obtain knowledge of NFPA, state and local fire codes; NICET certification preferred.
• Program systems via laptop using equations and troubleshooting steps.
• Valid driver’s license and acceptable driving record.
• High School Diploma or GED preferred.

Responsibilities

• Perform routine inspections, testing, servicing, installation, and preventive maintenance of life safety product lines.
• Troubleshoot system problems and resolve them via equipment installation or software changes.
• Follow and maintain a highly structured inspection schedule.
• Input, retrieve, and archive inspection documentation via laptop.
• Maintain customer satisfaction for continual company growth.
• Complete assigned tasks on time with little supervision.
• Support emergency service call-outs on a rotational basis.
• Other duties as assigned by the Company.

Skills

Fire alarm systems

MS Word/Excel

Tools & multi-meter

Education

High School Diploma or GED

NICET certification preferred

Job description

As a result of our phenomenal growth, MSS Fire and Security, LLC has an opening for a Service Technician - Fire. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities

• Perform routine inspections, testing, servicing, installation, and preventative maintenance of life safety (fire detection, security, CCTV, & monitoring) product lines.
• Troubleshoot system problems and resolve them via physical equipment installation or software changes.
• Follow and maintain a highly structured inspection schedule.
• Input, retrieve, and archive inspection documentation program via the laptop computer.
• Maintain customer satisfaction for continual company growth.
• Complete assigned tasks on time with little supervision.
• Support emergency service call-outs on a rotational basis.
• Other such duties and responsibilities as assigned by the Company from time to time.

Qualifications and Requirements

• Two years of experience in commercial/industrial fire alarm systems.
• Experience with Microsoft Excel and Word documents as they relate to inspection reporting.
• Experience in reading and interpreting blueprints, diagrams, and specifications.
• Ability to read and interpret technical and parts manuals to diagnose and repair equipment.
• Experience with hand tools and multi-meter usage.
• Must be able to follow verbal and written instructions.
• Must be willing to travel within NC/SC for day trips and work extended hours as needed.
• Possess or obtain knowledge of NFPA, State, and local fire codes and become NICET certified.
• Ability to program systems via laptop using minor to complex equations and thought processes.
• Knowledge of computer networking, IP addressing, and connectivity.
• Understanding of low voltage electrical, including troubleshooting skills and instruments.
• Knowledge of or desire to learn security systems and CCTV.
• Ability to abide by basic safe work practices.
• Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC)
• Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Valid driver's license and acceptable driving record required.
• Must successfully pass a background check & drug test.
• High School Diploma or Equivalent preferred.

Work Environment:

Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places.

Benefit Highlights

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

• Medical/Dental/Vision Insurance
• 401k with Employer Contributions
• PTO
• Paid Holidays
• Employee Assistance Program
• Long-term Disability
• Short-term Disability
• Flexible Spending Plan
• Health Savings Plan

Additional Notes

• MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.