Service Technician-Downtown

Crawford Hoying; Columbus (OH); On-site; USD 32,000 - 37,000; Full time

Job summary

The Service Technician role at Crawford Hoying covers maintenance across residential properties, including HVAC, plumbing, electrical, carpentry, and grounds. Tasks include preventive and corrective work, with solo or team collaboration depending on property size, to meet Crawford Hoying standards.

On-site duties include on-call coverage for evenings, weekends, and holidays, timely work orders, inspections, make-ready processes, and ensuring apartments are move-in ready with quality workmanship

Qualifications

• 1-3 years of related maintenance/janitorial experience.
• EPA certification required.
• High school diploma or equivalent, with HVAC/plumbing/electrical/carpentry courses.
• Effective oral and written communication skills.
• Ability to operate hand tools; knowledge of first aid and safety procedures.
• Valid driver’s license required.

Responsibilities

• Completes maintenance work (carpentry, plumbing, painting, electrical, HVAC, masonry) per standards.
• Provides on-call maintenance for evenings, weekends, and holidays.
• Updates the status of all work orders.
• Executes the make-ready/turn process.
• Completes move-out checklists and forwards them for approval.
• Schedules and inspects vendor/contractor work for quality and compliance.
• Inspects rent-ready apartments to ensure move-in readiness.
• Inspects buildings and grounds and reports needed repairs.
• Performs other duties and special projects as assigned.

Skills

HVAC knowledge

Plumbing skills

Electrical skills

Carpentry basics

Safety procedures

Communication skills

Driver's license

On-call availability

Hand tools operation

Education

High school diploma

Tools

Power tools

Job description

Summary

The Service Technician performs various corrective and preventive maintenance duties and special projects to maintain and enhance Crawford Hoying’s residential properties. Duties include, but are not limited to, HVAC, plumbing, electrical, carpentry, and grounds maintenance. Depending on the size of the property, this individual may work alone or with others, with or without supervision, and is expected to complete duties in a manner that meets or exceeds standards set by Crawford Hoying.

Job Responsibilities

• Completes maintenance work and service requests, such as carpentry, plumbing, painting, electrical, HVAC, masonry, and other general maintenance, in accordance with company standards and local city, state, and federal building codes
• Provides on-call maintenance for evenings, weekends, and holidays, as scheduled
• Updates the status of all work orders
• Executes the make-ready/turn process
• Completes the move‑out checklist, assigning appropriate move‑out charges, and forwards it to management for approval and account reconciliation
• Schedules and inspects vendor/contractor work to ensure quality, completeness, and compliance with company standards
• Inspects all rent‑ready apartments to ensure that maintenance items are completed and that the apartment is move‑in ready
• Inspects physical buildings and/or apartment sites, including all roofs, garages, carports, driveways, streets, stucco, siding, pools, building, recreational facilities, and grounds, identifying all areas in need of immediate or future repairs and maintenance and providing an inspection report to the appropriate manager for review
• Performs other duties and special projects as assigned

Performance Objectives

• The 7 Core Values that Crawford Hoying has established to maintain its desired culture
• Service request resolution within 24 hours
• Results‑oriented attitude
• Consistent, quality work
• Move‑in quality and curb‑appeal standards
• Unit‑turn timeliness
• Positive, team‑player attitude
• Excellent customer service skills

Preferred Knowledge, Skills, Education, and Experience

• 1-3 years of related maintenance/janitorial experience
• EPA certification required
• High school diploma or equivalent, supplemented by specialized courses or on‑the‑job in HVAC, plumbing, electrical, and/or carpentry
• Effective oral and written communication skills
• Ability to operate hand tools; knowledge of first aid and safety procedures
• Valid driver’s license required

Work Environment

The Service Technician works onsite at a residential property and interfaces with external and internal customers, residents, and vendors on a regular basis. The work schedule varies depending on the property. Hours are typically scheduled within 7:30 am and 4:30 pm Monday‑Friday. On‑call rotation‑every three weeks with fellow technicians. Candidates must be available to work overtime and on‑call, as needed, and must be flexible and readily available, depending on the needs of the property.

Physical Requirements

The candidate’s physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position. This position frequently requires standing, walking, sitting, reaching with hands and arms, stooping, kneeling, crouching, or crawling. This position may require lifting and/or moving up to 50 pounds and operating power tools. Candidate must be able to occasionally drive during the course of work.

Job Type: Full‑time

Pay: $23.00-$27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Commission pay

Experience:

• Maintenance: 1 year (Required)

License/Certification:

• Driver's License (Required)
• HVAC Certification (Required)
• EPA Certification (Required)

Work Location

One location with on‑call