Service Technician Dispatcher

Door Systems; Naperville (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

Door Systems is looking for a Service Technician Dispatcher for a full-time on-site role in Naperville, IL. The ideal candidate will coordinate service calls, dispatch technicians, and ensure prompt customer issue resolution. This position requires excellent communication, organizational skills, and proficiency with dispatch software.

Qualifications

• Experience in service coordination and dispatching.
• Knowledge of overhead door and loading dock equipment is a plus.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Coordinating service calls and dispatching technicians.
• Ensuring timely resolution of customer issues.

Skills

Organizational skills

Time management skills

Communication skills

Customer service skills

Dispatch software proficiency

Education

High school diploma or equivalent

Job description

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Direct message the job poster from Door Systems

Door Systems offers overhead door, loading dock equipment, and access solutions across North America. With over 120 years of expertise, Door Systems provides world-class products, services, and support through a network of local offices and independent partners.

Role Description

This is a full-time on-site role in Naperville, IL as a Service Technician Dispatcher at Door Systems. The role involves coordinating service calls and dispatching technicians, and ensuring timely resolution of customer issues.

Qualifications

• Experience in service coordination and dispatching
• Strong organizational and time management skills
• Excellent communication and customer service skills
• Knowledge of overhead door and loading dock equipment is a plus
• Ability to work in a fast-paced, team-oriented environment
• Proficiency in using dispatch software and systems
• High school diploma or equivalent required

Pay range: $65,000-75,000 DOE

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Transportation, Logistics, Supply Chain and Storage

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