Service Technician / Diesel Mechanic

Coast Counties Peterbilt PacLease; San Jose (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading company in the truck transportation industry is seeking a motivated Service Technician / Diesel Mechanic to join their team. The ideal candidate will diagnose and repair customer vehicles while ensuring quality service and compliance with safety standards. This entry-level full-time position offers competitive hourly pay based on skills and experience, along with opportunities for career advancement.

Qualifications

• Entry level position requiring relevant certifications.
• Must maintain a full set of hand and air tools.
• Experience with vehicle diagnostics is preferred.

Responsibilities

• Diagnose and complete repairs on customer vehicles.
• Coordinate with service teams to establish repair strategies.
• Maintain a clean shop environment and manage tools effectively.

Skills

Diagnostics

Repair Efficiency

Customer Service

Safety Compliance

Education

Current professional certifications

Tools

Hand tools

Air tools

Job description

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Coast Counties Peterbilt PacLease provided pay range

This range is provided by Coast Counties Peterbilt PacLease. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$33.00/hr - $50.00/hr

$33/hour to $50/hour depending on years of experience and active certifications

Job Description

POSITION PURPOSE:

The Service Technician diagnoses and completes repairs on customer vehicles in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.

KEY RELATIONSHIPS:

The Service Technician reports directly to the Service management team. The Service Technician will communicate, with all relevant co-workers, the daily course of duties as these duties relate to the accomplishment of directives, objectives, and timely completion open repair orders.

The Service Technician will work closely with their co-workers in coordinating with them as it relates to the various aspects of customer service requirements.

The Service Technician will work closely with other technicians and co-workers in coordinating repair strategies and estimates in an effort to provide excellent customer service.

Duties And Responsibilities

• Daily planning with the rest of the service team to establish repair strategies based on job priorities.
• Determine work required from the repair order.
• Diagnose vehicle in operation to determine issue, to verify customer’s complaint, and to plan repair strategy.
• Complete repairs efficiently within the time allowed.
• Perform QUALITY repairs minimizing shop comebacks and unnecessary shop expense.
• Submit a complete and accurate write-up for each repair performed.
• Road test vehicles to verify satisfactory repair (if you possess a CDL)
• Manual and computerized time posting on a ongoing basis.
• Confirm that all cores are returned to parts and that warranty parts are properly tagged and stored.
• Coordinate with the rear parts counter, as needed on parts needed for the repair.
• Maintain a clean shop environment. Throw out trash from your repair. Return tools to the cage. Roll up and store drop lights and extension cords.
• Maintain the readiness and proper working condition of the shop tools. Make adjustments and minor repairs as needed. Notify Service Manager if a needed tool is not quickly repairable.
• Assist the Service Team with preparing accurate repair estimates when required.
• Update Service Manager on current repairs in process on a regular basis.
• Maintain current certifications.
• Work in a safe manner. Do not put yourself, a customer, a fellow employee, or a vehicle in harm’s way.
• Provide and maintain a full set of hand tools and air tools.
• Leave the customer’s vehicle in the same or cleaner condition than when you started repair. Use seat covers and floor mats.
• Be punctual at the start of your shift and when returning from lunch and breaks.
• Do not exceed two hours on diagnosis without approval from the Service Manager.
• Bring any additional repairs, immediately to the attention of the Service Team
• Always wear your safety glasses when on the shop floor.
• Understand and follow federal, state, and local regulations regarding disposal of hazardous waste, OSHA, MSDA, right-to-know, etc,
• Conduct oneself in a professional manner reflecting the importance that the customer has in our business. Without the customer, we are out of business.
• Think company "first" & customer "first" & safety "first" in all day to day activities

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Truck Transportation

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