Service Technician - Diesel/Heavy Duty Truck (Experienced 5+ Years)

Floyd; Rapid City (SD); On-site; USD 42,000 - 62,000; Full time

Job summary

Floyd is seeking a skilled Diesel Technician to perform maintenance on class 5–8 trucks and recreational vehicles at our Rapid City facility. You will diagnose, repair, and test diverse truck systems using hand and power tools, adhering to OEM and company guidelines.

Responsibilities include documenting work and communicating with service writers to ensure timely completion. CDL is preferred; candidates must lift heavy components and be available for evenings or weekends as needed.

Qualifications

• Excellent communication skills required.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Ability to meet production and quality standards.

Responsibilities

• Diagnose and repair truck systems using hand and power tools.
• Conduct test drives to diagnose malfunctions and verify repairs.
• Maintain accurate time punches and work order processes.
• Keep the work area clean and safe; protect customer vehicles during repair.

Skills

Excellent communication

Read and understand instructions

Professional appearance

Production and quality standards

Tools

Hand tools

Power tools

Testing instruments

Job description

Job DetailsJob Location: Rapid City - RAPID CITY, SD 57703Job Category: ServicePosition Summary:

Responsible for performing maintenance on trucks from class 5 through class 8 vehicles and recreational vehicles per OEM and company guideline.

Essential Duties & Responsibilities including the following. Other duties may be assigned.

• Diagnose and repair various truck systems using hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists.
• Ensures that repairs are completed in a complete and accurate manner as per service writer, supervisor or work order instructions.
• Keep the service writer or service manager informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information.
• Maintains correct time punches and work order processes.
• Maintains efficiency standards and attendance policy as required.
• Tags all parts as required and follows all warranty procedures set for the by each OEM
• Test drive trucks to diagnose malfunctions or to ensure that they are working properly.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges
• Keeps work area clean and free of debris.
• Keeps customer vehicle clean during repair process and after repairs are complete.
• Willing and able to complete all OEM training that is assigned.
• Possess a valid CDL license for the state of this location

General Expectations

• Devote himself/herself to ensuring satisfaction to customers.
• Determine management, production, and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand the federal, state, and local requirements which govern the company's business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company's non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.

QualificationsQualifications

Specialized

• CDL is preferred

Other

• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

Physical Requirements

This position requires you to move throughout the company facility for most of the shift, stand, walk bending, twisting and/or stooping, and kneeling or squatting on a regular basis, and infrequently seated. Lifting over 50lbs on a regular basis. This position also could involve climbing stairs, reaching and/or lifting overhead on a regular basis. On a regular basis this position involves repetitive hand/finger movement, grasping/grabbing with hands, and pushing & pulling motions.