Service-Technician (Class: B)

Tri-State International Trucks; Austin (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Disability Insurance

401(k) with match

Paid Time Off

Paid Training

Culture & Team

Long-term Career Opportunities

Job summary

Ascendance Truck Centers is seeking an experienced, full-time Service Technician to service vehicles and equipment while delivering exceptional customer service. Responsibilities include reading job orders, inspecting parts, testing vehicles, and maintaining safety and quality standards.

Ideal candidates have 3+ years in fleet or dealership settings, with a high school diploma; ASE certification is preferred and CDL is a plus.

Qualifications

• 3+ years fleet or dealership experience.
• High school diploma or equivalent.
• ASE certification preferred; CDL preferred.

Responsibilities

• Provide technical service to vehicles and equipment
• Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures
• Follow checklists to ensure that all critical parts are examined
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
• Test-drive vehicles to ensure that they run smoothly
• Tag all warranty parts and returns to warranty clerk
• Attend training classes and keep abreast of factory technical bulletins
• Develop and maintain positive relationships with customers to increase overall customer satisfaction

Skills

Fleet/dealership experience

Customer service

Technical reading

Education

High school diploma or equivalent

ASE certification

CDL preferred

Job description

Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!

What We Offer

• Health / Dental / Vision Insurance
• Health Savings Account
• Life, Accident, and Disability Insurance
• 401(k) with company match
• Paid Time Off
• Paid Training
• Great Culture & Team Environment
• Long Term Career Opportunities

Overview

Ascendance is looking for an experienced, full-time Service Technician. This role is responsible for providing service to our customers while maintaining exceptional customer service. Duties can include cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning. The successful team member has at least three years of fleet, dealership, and/or technical school experience.

Responsibilities

• Provide technical service to vehicles and equipment
• Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures
• Follow checklists to ensure that all critical parts are examined
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
• Test-drive vehicles to ensure that they run smoothly
• Tag all warranty parts and returns to warranty clerk
• Attend training classes and keep abreast of factory technical bulletins
• Develop and maintain positive relationships with customers to increase overall customer satisfaction

Basic Qualifications

• 3+ years fleet or dealership experience

Licenses/Education/Training

• High school diploma or equivalent is required
• ASE certification preferred
• CDL preferred

Equal Employment Opportunity Statement

Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other.

Disclaimer

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, work load, changes in personnel, technological developments, etc.)