Service Technician - Builder's Wholesale Interiors

ADG | Artisan Design Group; West Columbia (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance (Medical, Dental, and

Life Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

Job summary

Artisan Design Group (ADG), a Lowe's company, is seeking a Flooring Technician to install, repair, and maintain various flooring materials in residential or commercial settings. Responsibilities include area preparation, removing old flooring, leveling subfloors, applying adhesives, and ensuring proper alignment and finishing.

Candidates should have strong communication, attention to detail, and the ability to work in a team while maintaining safety standards.

Qualifications

• Cultivate and support positive professional relationships with business partners and homeowners
• Regular and reliable attendance
• Must possess and maintain a valid driver’s license
• Attention to detail
• Knowledge of different flooring materials and installation techniques
• Good communication skills
• Must be able to work in a team environment
• Stay updated with industry standards and safety regulations

Responsibilities

• Install, repair, and maintain flooring materials in residential or commercial settings.
• Assist Field Team by completing service tickets as scheduled.
• Report issues or delays to Warranty Team.
• Monitor job quality and address concerns with Warranty Management.
• Ensure materials are available for tasks (screws, caulk, tools).
• Familiarize with listed tools and installation concepts (thin set, grout, carpet).

Skills

Communication

Attention to detail

Teamwork

Tools

Wet saw

Angle grinder

Power stretcher

Knee kicker

Tape measure

Hammer

Rubber mallet

Chop saw

Electric staple gun

Straight edge

Job description

Company Overview

Artisan Design Group (ADG), a Lowe's company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement, and installation services for flooring, cabinets, countertops, and a growing portfolio of interior products.

Description

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe's Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources, and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service, and local expertise that make their teams valued partners nationwide.

Job Summary

The flooring technician is responsible for installing, repairing, and maintaining various types of flooring materials in residential or commercial settings. Their duties may include measuring and preparing the installation area, removing old flooring, leveling the subfloor, and cutting and fitting the flooring materials. They may also be responsible for applying adhesives, nailing or stapling the flooring, and ensuring proper alignment and finishing.

Essentials Duties and Responsibilities

Assist Field Team

• Complete assigned service tickets as scheduled

Service

• Report any issues or delays to the Warranty Team

Quality

• Aid in monitoring job quality while completing services
• Address quality concerns and report issues to the Warranty Management team

Job Readiness

• Ensure materials are available to complete tasks, including but not limited to screws, caulk, stock materiel, saw, drill, batteries, and tools. Transition installations/replacement, minor tile replacement/ installation, grout touchups/ maintenance, caulking, cut/tuck/stretch/seam carpet, patch linoleum, hard surface plank replacement/repair
• Tools to be familiar with: wet saw, angle grinder, power stretcher, knee kicker, tape measure, hammer, rubber mallet, chop saw, electric staple gun, straight edge
• Familiar concepts: thin set/ grout applications, carpet installation, trowels, appropriate glue selections/applications

Supervisory Responsibilities

• None

Requirements

• Cultivate and support positive professional relationships with business partners and homeowners
• Regular and reliable attendance
• Must possess and maintain a valid driver’s license
• Attention to detail
• Knowledge of different flooring materials and installation techniques
• Good communication skills
• Must be able to work in a team environment
• Stay updated with industry standards and safety regulations

Physical Demands

• This position may require heavy lifting up to 30 pounds, exposure to temperature extremes, prolonged standing, or travel. Must possess the ability to stand for long periods of time; to reach with hands and arms; to move from project to project; to sit, stoop, kneel and crouch; to see well enough to discern differences in quality work.

Work Environment

• General working conditions
• Loud working conditions
• Field environment
• May require working in hot or cold temperatures

Our Benefits

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [e-mail]. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.