Service Technician Apprentice, PepUp

PepUp; Federalsburg (MD); On-site; USD 32,000 - 46,000; Full time

Job summary

PepUp in Federalsburg, MD is offering an entry-level Propane Service Technician Apprentice program designed to train you from ground up through hands-on field experience and certifications.

As you shadow experienced technicians, you will learn installation, maintenance, and repair of propane equipment while earning relevant licenses. The program emphasizes safety, customer service, and gradual independence as you advance along a multi-year career path.

Qualifications

• High school diploma or equivalent required.
• Willingness to obtain CDL permit and licenses during program.
• Mechanical aptitude and safety-focused mindset.
• Valid driver's license with clean record (CDL permit may be required).

Responsibilities

• Participate in onboarding and safety training.
• Shadow technicians in service, delivery, and cylinder operations.
• Assist with installation, maintenance, and repair of propane equipment.
• Learn propane safety protocols and codes.
• Progress through PERC training and certification.
• Progress to independent work as skills grow.
• Provide excellent customer service and professionalism.
• Maintain training and certification records.

Skills

Mechanical aptitude

Customer service

Safety conscious

Outdoor work

Certifications enrollment

Education

High school diploma or equivalent

Job description

The Propane Service Technician Apprentice is an entry-level role designed for individuals seeking to build a career in the propane service industry. This position is part of a structured, multi-year development program focused on training, certification, and hands-on field experience. Apprentices work under the direct supervision of experienced technicians, gradually gaining the skills, licenses, and certifications necessary to advance to being able to work independently in the field. This role is the first step in a 4-year career path.

Key Responsibilities

• Participate in company onboarding and safety training.
• Shadow experienced technicians in service, delivery, and cylinder/tank operations.
• Assist with installation, maintenance, and repair of propane tanks, appliances, and related equipment.
• Learn and apply propane safety protocols, codes, and best practices.
• Enroll and progress through the Propane Education & Research Council (PERC) training program.
• Obtain required licenses and certifications, including:
  • CDL Class B with Hazmat & Tanker Endorsements
  • Gas Fitter License
  • PERC certification modules
• Perform service tasks with increasing independence as skills progress.
• Provide excellent customer service, demonstrate professionalism and communication skills.
• Maintain accurate records of training, certifications, and service work.
• Support team projects and contribute to safe, efficient, and high-quality service operations.

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Training & Development Milestones

The apprentice program includes:

• Year 1: Orientation, foundational skills, PERC coursework, CDL permit, Gas Fitter License, and supervised field experience.
• Year 2: Independent service call management, advanced troubleshooting, leadership development, and preparation for promotion to LP Tech

Upon successful completion of the two-year apprenticeship, individuals may be promoted to LP Service Technician I, with opportunities for long-term career growth into advanced technical and supervisory positions.

Skills & Experience

• High school diploma or equivalent required.
• Valid driver’s license with clean driving record (CDL permit/endorsements required during program).
• Mechanical aptitude and willingness to learn technical skills.
• Strong commitment to safety and compliance.
• Ability to work outdoors in varying weather conditions and lift up to 75 lbs.
• Strong interpersonal and customer service skills.
• Willingness to enroll in and complete required certifications and training within specified timelines.

Working Conditions/Pysical Demands

This job operates in a professional office environment as well as in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the office can be loud. While performing the duties of this job in the field, the employee is occasionally exposed to fumes, moving mechanical parts and vibrations. The employee is occasionally exposed to a variety of extreme conditions due to weather conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop, pull, kneel, crouch or crawl. The employee must occasionally put lift and / or move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance, color vision, peripheral vision, depth perception and ability to adjust focus.

Qualifications

SEE ABOVE