Service Technician Apprentice

SkipperBud's; Winthrop Harbor (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

SkipperBud's is seeking a Technician Apprentice responsible for entry-level tasks in detailing, service, and sales. The role involves working under guidance, gaining familiarity with equipment and customer service while ensuring operational safety standards are maintained.

Qualifications

• Willingness to learn and perform various technician duties.
• Ability to maintain a clean workspace and personal appearance.
• Critical thinking and customer service skills.

Responsibilities

• Assist with detailing, rigging, and service tasks.
• Gain knowledge of sales and parts operations.
• Participate in boat shows and maintain safety standards.

Job description

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OVERVIEW: The Technician Apprentice is responsible for a variety of entry level job duties, to include aspects of detailing, yard work, rigging as well as gaining general knowledge of the sales, service and parts departments.

KEY TASKS

• Detailing: gain familiarity of products as well as understand nuances involved in boat detailing to include exterior, interior, buff and wax as well as safety guidelines.
• Yard Team: gain understanding of functions of yard personnel to include equipment and machinery operation, proper boat movement and storing procedures as well as yard safety.
• Rigging : gain exposure to new product assembly procedures, Boat builders rigging requirements and MarineMax rigging SSO's.
• Service: Perform light duty tasks such as changing oil filters, general service and warranty repairs, and assist as needed with any other repairs as directed by technician, advisor or service management.
• Service Advisor: gain critical knowledge of customer service, work order management, time card entry, importance of documentation, and working knowledge of service scheduler and SSO
• Parts Department: exposure to all aspects of departmental operations to include over the counter and work order sales processes, parts ordering and inventory maintenance.
• Sales: gain a general overview of the processes associated with the sales and delivery of new boats.
• Interface on daily basis with lead technician and riggers to ensure proper acclimation to role.
• Set up and participate in boat shows and other off-site promotional events
• Maintain a professional and clean personal appearance and workspace for customer viewing.
• Other duties as assigned
  
  

KEY RESULT AREAS

• Internal/external customer satisfaction/FANS.
• Timely and accurate completion of work.
• Maintain prescribed production and accuracy standards.
• Successful completion of fork truck training.
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Construction

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