Service Technician Apprentice

Socket.dev; Waltham (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Overtime available

Paid training

Career growth

9 holidays

Paid vacation and sick time

401(k)

Life insurance

Supplemental life insurance

Medical, dental, and vision

Job summary

Easton Select Group is seeking a Service Technician Apprentice to join our outdoor service team. This entry-level role provides hands-on training in pool maintenance, equipment operation, water chemistry, troubleshooting, and customer service as you learn alongside experienced technicians.

You will support routine service work, seasonal openings and closings, equipment cleaning, and field operations while developing technical knowledge.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver’s license preferred.
• Ability to lift 50–75 lbs.
• Ability to work outdoors in varying weather conditions.
• Strong work ethic and willingness to learn.
• Reliable transportation and punctuality.
• Positive attitude and team‑oriented mindset.

Responsibilities

• Assist Service Technicians with daily pool maintenance and service routes
• Learn pool cleaning procedures including vacuuming, brushing, skimming, and basket cleaning
• Support seasonal pool openings and closings
• Assist with water testing and chemical balancing procedures
• Help clean, organize, and maintain tools, equipment, and service vehicles
• Observe and assist with equipment inspections, troubleshooting, and repairs
• Maintain accurate service notes and job documentation as directed
• Follow company safety procedures and operational standards
• Provide professional and courteous customer interaction during service visits
• Participate in ongoing hands‑on technical training and development

Skills

Willingness to learn

Team collaboration

Safety awareness

Time management

Customer service

Physical stamina

Education

High school diploma or equivalent

Job description

Position Summary

The Service Technician Apprentice is an entry-level training position within the Service Department designed for individuals looking to build a long-term career in the pool service industry. This role works alongside experienced technicians to learn pool maintenance, equipment operation, water chemistry, troubleshooting, and customer service skills through hands‑on field experience.

The Service Technician Apprentice supports routine service work, seasonal openings and closings, equipment cleaning, and general field operations while developing technical knowledge and industry experience.

This is a physically active, outdoor role ideal for dependable individuals with a strong work ethic, positive attitude, and willingness to learn.

About Easton Select Group

Easton Select Group is a leader in pool construction, service, renovation, retail, and backyard leisure solutions. We proudly serve residential and commercial customers with a commitment to quality workmanship, safety, and exceptional customer service.

Key Responsibilities

• Assist Service Technicians with daily pool maintenance and service routes
• Learn pool cleaning procedures including vacuuming, brushing, skimming, and basket cleaning
• Support seasonal pool openings and closings
• Assist with water testing and chemical balancing procedures
• Help clean, organize, and maintain tools, equipment, and service vehicles
• Observe and assist with equipment inspections, troubleshooting, and repairs
• Maintain accurate service notes and job documentation as directed
• Follow company safety procedures and operational standards
• Provide professional and courteous customer interaction during service visits
• Participate in ongoing hands‑on technical training and development

Minimum Requirements

• High school diploma or equivalent preferred
• Valid driver’s license preferred
• Ability to lift 50–75 lbs
• Ability to work outdoors in varying weather conditions
• Strong work ethic and willingness to learn
• Reliable transportation and punctuality
• Positive attitude and team‑oriented mindset

Preferred Qualifications

• Previous experience in landscaping, construction, maintenance, or outdoor labor preferred
• Mechanical aptitude or familiarity with hand tools preferred
• Customer service experience is a plus
• Interest in developing a long‑term career within the trades or pool industry

Skills & Competencies

• Willingness to learn technical and mechanical skills
• Team collaboration and communication
• Safety awareness and attention to detail
• Time management and reliability
• Customer service and professionalism
• Physical stamina and adaptability

What We Offer

• Competitive hourly pay
• Overtime opportunities
• Paid training and career development
• Growth opportunities within the Service Department
• 9 paid holidays
• Paid vacation and sick time
• Employer‑matched 401(k)
• Employer‑paid life insurance
• Optional supplemental life insurance
• Medical, dental, and vision insurance plans

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.