Service Technician, Appliance Repair - Eastpoint, MI

Sears; Lansing (MI); Presencial; USD 25.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision benefits

401k match

Company vehicle

Tools provided

Ongoing training

Descripción de la vacante

Sears is seeking an Appliance and Repair Technician in Michigan to diagnose and repair refrigerators, washers, dryers, dishwashers, and microwaves at customers' homes. You will deliver superior service and keep safety and quality as top priorities.

The role offers comprehensive medical/dental/vision benefits, a 401(k) with company match, a company vehicle, issued tools, and extensive training through Sears Technical Institute to support growth and year-round work.

Formación

• High school diploma or GED is required.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Experience repairing and diagnosing home appliances is preferred.

Responsabilidades

• Diagnose and repair a variety of home appliances in customers' homes.
• Deliver an excellent customer experience consistently.
• Assist in keeping the company truck organized and parts managed.
• Perform other duties as assigned.

Conocimientos

Mechanical knowledge

Customer service

Diagnosing problems

Verbal/written communication

Read and follow instructions

Educación

High school diploma

Herramientas

Testing & repair tools

Descripción del empleo

Appliance and Repair Technician
Why an

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day
  

Job Description

Appliance and Repair Technician

Why an Appliance Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day
  

Why a career with Sears Home Services is right for you:

• Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location
• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
• 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
• Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
  

Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned
  

Requirements:

• High school diploma or general education degree
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle
  

Years Experience

1 - 2 Years Experience

Travel Requirements

Road Warrior (75% or more)

Work-In Location

25923: MICHIGAN - REMOTE (Eastern)

Work-In City

Utica

Work-In State

MI

Work-In Postal Code

48310

Job Function

Repair/Installation

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.