Appliance and Refrigeration Repair Technician

Sears; Madison (WI); On-site; USD 37,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Employer-paid health care subsidy for

401k match with employer contributions

Year-round work

Expert training

Tools provided

Company vehicle

Job summary

Sears Home Services is hiring an Appliance and Refrigeration Repair Technician in Wisconsin. You will diagnose and repair a range of home appliances, traveling to customer homes and delivering exceptional service.

The role offers strong training, a company vehicle, and opportunities for career advancement. You will work with a comprehensive benefits package and a base hourly rate depending on experience and location.

Qualifications

• High school diploma or GED required.
• EPA Type I or EPA Universal certification required.
• Mechanical knowledge and aptitude for using testing and repair tools.
• Experience repairing and diagnosing home appliances preferred.

Responsibilities

• Drive to multiple customer homes daily to diagnose and repair appliances (refrigerators, washers, dryers, dishwashers, microwaves).
• Deliver excellent customer experience.
• Provide value-added solutions to make homes cleaner, more comfortable and protected.
• Keep company truck well-maintained and organized; manage parts efficiently.
• Perform other duties as assigned.

Skills

Mechanical knowledge

Smartphone usage

English communication

Reading technical text

Education

High school diploma or GED

EPA Type I or EPA Universal certification

Tools

Testing & repair tools

Job description

Appliance and Refrigeration Repair Technician

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day

Why an Appliance Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day

Why a career with Sears Home Services is right for you:

• Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location
• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
• 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round
• Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!
• Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Job responsibilities:

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Requirements

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

Years Experience

1 - 2 Years Experience

Travel Requirements

Road Warrior (75% or more)

Work-In Location

25950: WISCONSIN - REMOTE (Central)

Work-In City

Lacrosse

Work-In State

WI

Work-In Postal Code

54601

Job Function

Repair/Installation

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.