Service Technician, Appliance Repair

Sears; Bridgeville (CA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

401k employer match

Performance bonuses & sales incentives

Expert training

Tools provided (vehicle, uniforms, etc.)

Job summary

Sears is looking for an Appliance Repair Technician in Bridgeville, CA, to diagnose and repair various appliances. You'll enjoy solving problems and building relationships with customers.

The role offers competitive hourly rates and comprehensive benefits, including medical, dental, and 401k matching. Ideal candidates have mechanical aptitude and strong customer service skills.

Qualifications

• Experience repairing and diagnosing various home appliances preferred.
• Ability to read and understand technical written instructions.
• Valid driver’s license required.

Responsibilities

• Diagnose and repair a variety of home appliances.
• Deliver excellent customer experience consistently.
• Maintain and organize company truck effectively.

Skills

Mechanical knowledge and aptitude

Excellent communication skills

Problem-solving skills

Customer service orientation

Ability to follow directions

Education

High school diploma or GED

Tools

Repair tools

Smartphone

Job description

Overview

Appliance and Repair Technician

Why an Appliance Repair Technician career might be right for you: You like solving problems—Each repair is different. You enjoy diagnosing problems and figuring out solutions. You like fixing things—Getting things working again is a satisfying outcome. You did that. You like helping others—You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners. You like to be on the move—you’re on the road and welcomed into customers’ homes every day.

Why a career with Sears Home Services is right for you

• Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location
• Benefits – Comprehensive medical, dental, and vision benefits with an employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Up to $4,000 annually toward the cost of dependent tier health coverage, prorated throughout the plan year.
• 401k match – Employer match on before-tax contributions, 100% on the first 3% of salary
• More ways to earn – Performance bonuses & sales incentives throughout the year
• Year-round work – Sears cross trains techs and keeps them busy year round
• Expert training – Best in class training program via Sears Technical Institute
• Peer mentoring – Onboarding buddy and mentor technicians
• Career advancement – Many ways to advance and cross-train; average tenure >12 years
• Tools Provided – Company vehicle, uniforms, specialty tools, mobile phone & app that eliminates paperwork and provides technical support

Responsibilities / Skills / Experience

• Drive to multiple customer homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Requirements

• High school diploma or general education degree
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written; ability to read, write, and speak English
• Ability to lift/carry/push/pull up to 20 lbs constantly; frequently up to 50 lbs; occasionally up to 100 lbs
• Ability to reach, handle, stand, walk, sit and type; frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Occasionally reach above shoulder
• Drive an automatic transmission vehicle

General

Location: Bridgeville, PA; Work-In City: State College; Travel: Road Warrior (75% or more)