Service Technician 2

Big Tex Trailers; Prairieville (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the trailer industry is seeking a Service Technician 2 to provide excellent customer service through servicing and repairing trailers. The role involves a variety of tasks including installation and repair of truck beds and towing systems. A competitive hourly pay with a $3,500 sign-on bonus is offered for candidates with relevant experience and skills.

Benefits

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus

Qualifications

• High School Diploma or equivalent required.
• Ability to weld (MIG and oxy-acetylene) is crucial.
• 2-3 years applicable work experience preferred.

Responsibilities

• Service and repair trailers and related products.
• Perform multi-point inspections for service needs.
• Assist customers in trailer hook-ups and perform safety inspections.

Skills

Welding

Customer Service

Technical Inspection

Multi-Point Inspections

Education

High School Diploma or equivalent (GED)

Associates Degree or Trade School Diploma preferred

Job description

Job Details

Level: Experienced

Job Location: Trailer World-490 Baton Rouge LA - Prairieville, LA

Position Type: Full Time

Salary Range: $19.00 - $30.00

Job Shift: Day

Job Category: Installation - Maint - Repair

This is a job working for Big Tex Trailer World

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

SUMMARY

The Service Technician 2is responsible for providing excellent customer service through servicing and repairing trailers and installing truck beds, snowplows, towing systems, and other related products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories andInstalls wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and musthave the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)
• Perform warranty service and completes required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.
• Assemble trailers.
• Park and move Trailers.

QUALIFICATIONS

• High School Diploma or equivalent (GED)
• Proven ability to weld (MIG and oxy-acetylene)
• Valid Driver’s License
• Associates Degree, Trade School Diploma preferred
• 2-3 years applicable work experience preferred
• Must be available to work Monday – Saturday and overtime as needed