Service Technician 1

Bay City Equipment Industries; Galt (CA); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health & Wellness

Paid time off

401(k) savings plan

Tuition reimbursement

Employee discount programs

Job summary

Bay City Equipment Industries seeks a Power Generation Service Technician Level I to repair and maintain industrial and residential generators. The role covers routine maintenance, minor diagnostics, and light line repairs at customer sites or in company shops.

Hours typically 7:00 a.m. to 4:00 p.m., Monday–Friday, with potential after-hours or weekend work and on-call rotations. Non-exempt, hourly position with travel as needed. Training provided and emphasis on safety and customer service.

Qualifications

• High school diploma, GED, or related experience and/or training or equivalent combination of education and experience.
• Beginning knowledge of generator control systems.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to write routine reports and correspondence.
• Ability to meet deadlines and make critical decisions in a fast-paced, dynamic environment.
• Ability to multi-task and set priorities accordingly.
• Ability to maintain a driving record capable of maintaining a Class C license.
• Willing to travel, sometimes overnight or for extended periods of time.
• Computer literate in MS Office (Word, Excel, etc.).
• Flexible team player.

Responsibilities

• Providing exceptional customer service to all BCEW customers
• Assisting Level II and III technicians
• Collaborating with other BCEW departments to ensure alignment and proper communication throughout the service event
• Performing regularly scheduled maintenance and diagnostic procedures on 500kW and below generators
• Troubleshooting and diagnosing problems
• Performing load testing on 100kW and below generators
• Performing generator and line light repairs; changing oil and filters on power generators and fire pumps
• Gathering and presenting information to customers on work performed and/or needed repairs
• Providing end user training as necessary on how to operate equipment
• Performing load bank testing procedures
• Maintaining compliance with all applicable safety and environmental policies and procedures
• Performing other duties as assigned

Skills

Generator control systems

Reading comprehension

Written communication

Time management

Team player

Education

High school diploma or GED

Tools

MS Office

Job description

Job Details

Job Location: Galt - Galt, CA 95632

Salary Range: $30.00 - $50.00 Hourly

Job Overview

Our Power Generation Service Technicians Level I repair and maintain industrial and residential generators. This role is expected to perform regularly scheduled maintenance, minor diagnostic procedures, and light line repairs at customer locations or in company shops.

This is a non-exempt (hourly) position. Work hours are normally 7:00 a.m. to 4:00 p.m., Monday through Friday. Technicians may be required to work occasional after business hours and/or during the weekend to meet customer needs. Technicians can expect to be placed on the on-call rotation schedule.

Key Responsibilities

• Providing exceptional customer service to all BCEW customers
• Assisting Level II and III technicians
• Collaborating with other BCEW departments to ensure alignment and proper communication throughout the service event
• Performing regularly scheduled maintenance and diagnostic procedures on 500kW and below generators
• Troubleshooting and diagnosing problems
• Performing load testing on 100kW and below generators
• Performing generator and line light repairs; changing oil and filters on power generators and fire pumps
• Gathering and presenting information to customers on work performed and/or needed repairs
• Providing end user training as necessary on how to operate equipment
• Performing load bank testing procedures
• Maintaining compliance with all applicable safety and environmental policies and procedures
• Performing other duties as assigned

Qualifications

• High school diploma, GED, or related experience and/or training or equivalent combination of education and experience.
• Beginning knowledge of generator control systems.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
• Ability to write routine reports and correspondence.
• Ability to meet deadlines and make critical decisions in a fast-paced, dynamic environment.
• Ability to multi-task and set priorities accordingly.
• Ability to maintain a driving record capable of maintaining a Class C license.
• Willing to travel, sometimes overnight or for extended periods of time.
• Computer literate in MS Office (Word, Excel, etc.).
• Flexible team player.

Benefits

• Health & Wellness: medical, prescription drug, dental, vision, life, employee assistance program and pet insurance.
• Work/Life Balance: generous paid time off and holiday schedule.
• Financial Wellbeing: 401(k) savings plan, tuition reimbursement, employee discount programs and so much more!

Other Information

Candidates must be authorized to work in the U.S. The successful candidate will be subject to our pre-employment background screening process, including criminal background check as well as education and work experience verification.

We are a drug free workplace; drug and alcohol testing will be conducted as part of the post-employment offer process.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, Veteran status or other status protected by law).