Service Technician

Idahoan Foods, LLC; Williston (ND); On-site; USD 4,822,000 - 6,888,000; Full time

Benefits offered by this job

Competitive wages

Profit-sharing

Benefits package

Career path program

Job summary

RDO Equipment Co. in Williston, ND is seeking a Service Technician to build your career with development opportunities and training. You’ll work on heavy machinery, collaborating with manufacturers like John Deere and Vermeer, and contribute to a fast-paced, customer-focused team.

You will diagnose and repair equipment, apply troubleshooting skills, emphasize safety, and deliver exceptional service while growing within a values-driven company that supports your career path.

Qualifications

• Experience repairing heavy equipment and diagnostic troubleshooting.
• Ability to work safely and independently on-site with limited supervision.
• Proven customer-focused communication during repairs and service.

Responsibilities

• Diagnose and repair equipment accurately and promptly.
• Identify and resolve issues efficiently using troubleshooting skills.
• Deliver top-notch service to customers with clear, respectful communication.
• Prioritize safety by following guidelines and procedures.
• Stay up-to-date with evolving technology through training.
• Keep the shop clean and organized, supporting team effectiveness.

Skills

Machinery repair

Troubleshooting

Customer service

Safety awareness

Team collaboration

Job description

Build a career you’re proud of at a company that will invest in your development and reward your ambition. Put your equipment mechanic skills to work as a Service Technician at RDO Equipment Co. When you do, you’ll get development opportunities and training as you make your mark on our growing company.

What's in it For You:

• $35 – $50+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page .
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Williston where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Midwest Construction stores, the Williston team supplies and services machinery from manufacturers like John Deere and Vermeer. In the Midwest, this machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Williston community and beyond.

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly.
• Use troubleshooting skills: Identify and resolve issues efficiently.
• Deliver top-notch service to customers: Communicate clearly, respectfully and in a timely manner with customers during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep the shop tidy and organized: Maintain a clean and efficient work environment.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Connected team environment: Getting together and celebrating each other is common in Williston.
• Connection to the cutting edge: We host customer and employee training on technology consistently.
• Diverse functions: RDO in Williston sells, services and supports a wide range of construction equipment. John Deere, Vermeer, Wirtgen, Topcon.
• Growth opportunity: We are continually building bench strength which creates promotional opportunities. Come grow with us.
• High-performing team: Working at the pace of our customers creates a fast-paced, exciting work environment.
• A dynamic environment : where no two days are the same.
• A supportive team : that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.