Resident Field Service Technician (Brookings, SD)

RDO Equipment Co.; Sioux Falls (SD); On-site; USD 77,000 - 108,000; Full time

Benefits offered by this job

Competitive wages with profit-sharing

Tool reimbursement program

Comprehensive benefits package

Autonomy to manage your own career

Values-driven culture

Job summary

RDO Equipment Co. in Sioux Falls, SD is seeking Resident Field Service Technicians who will diagnose and repair heavy machinery at customer sites or in the field.

The role requires a strong mechanical background, comfort working independently, and a commitment to safety and quality service. You will be part of an industry-leading team with access to manufacturer training, competitive wages with profit-sharing, tool reimbursement, a comprehensive benefits package, and the autonomy to shape your

Qualifications

• Experience in diesel mechanics preferred.
• Effective communication abilities.
• Able to work independently and collaboratively.
• Keen attention to detail.
• Valid work authorization in the U.S. without sponsorship.

Responsibilities

• Diagnose and repair equipment in the field or on the customer's site.
• Troubleshoot issues independently and efficiently.
• Deliver top-notch service with clear, respectful communication.
• Follow safety guidelines and procedures.
• Stay current with evolving technology through training.
• Keep the field truck tidy and organized.

Skills

Diesel mechanics

Effective communication

Independent and collaborative work

Attention to detail

Education

Diesel mechanics schooling or related training

Job description

Build a career that grows with you. At RDO Equipment Co., Resident Field Service Technicians are empowered to work independently, solve real-world challenges and represent a brand known for excellence. If you've got a strong mechanical background and a drive to serve customers with confidence, we want to help you grow your career. Make your mark today!

What's In It For You

• $37 - $52 / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page here.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Sioux Falls, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Midwest Construction stores, the Sioux Falls team supplies and services machinery from manufacturers like John Deere and Vermeer. In the Midwest, this machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the Sioux Falls community and beyond.

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer's site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here

• Diverse product offerings: Manufacturer partners include John Deere, Topcon, Vermeer and Wirtgen.
• Varied customer base: Work with customers across product lines and industries.
• Community engagement: Many opportunities to volunteer and participate in community events.
• Tight-knit team: Everyone, from parts and service to sales, works together to serve the customer and grow the business.
• Regular team-building: We regularly get together for team-building events like BBQs and other outings.