Service Technician

RDO Equipment Co; Webster (SD); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Profit-sharing

Tool reimbursement

Benefits package

Career path program

Core values culture

Job summary

RDO Equipment Co. in Webster, SD is seeking a Service Technician to diagnose, troubleshoot, and repair agricultural and industrial equipment. This role emphasizes hands-on technical proficiency, clear customer communication, and a commitment to safety.

Candidates with 4+ years of relevant experience are preferred and eligible for industry-leading training within a growing organization. You will work in a facility serving farmers and technicians in the Midwest region, with opportunities to

Qualifications

• 4+ years of hands-on technical or mechanical experience preferred.
• Experience diagnosing, troubleshooting, and repairing equipment or technical systems.
• Effective communication abilities, written or verbal.
• Ability to work both independently and with a team.
• Keen attention to detail and accurate workmanship.
• Valid U.S. work authorization without sponsorship.

Responsibilities

• Diagnose and repair equipment promptly and accurately.
• Utilize troubleshooting skills to identify and resolve issues.
• Deliver top-notch service with clear, respectful customer communication.
• Follow safety guidelines and maintain a safe workspace.
• Stay current with evolving technology through manufacturer training.
• Keep the shop organized and clean.
• Refer to full job description for complete duties.

Skills

Diagnostics

Troubleshooting

Repair skills

Communication

Teamwork

Job description

Build a career you're proud of at a company that values your technical expertise, invests in your development, and rewards your ambition. If you're the person others turn to when equipment isn't working right and have experience diagnosing, troubleshooting, and repairing mechanical or technical systems, put those skills to work as a Service Technician at RDO Equipment Co. Candidates with 4+ years of hands‑on technical or mechanical experience are preferred. You'll take on meaningful work, continue developing your expertise through industry-leading training, and make your mark on our growing company.

What's in it For You:

• $28 - 42+ / hour
• Competitive wages and profit‑sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

The RDO Equipment Co. Webster store is in our Midwest Agriculture division, which sells and services John Deere agriculture machinery and parts. One of five stores in South Dakota, RDO's Webster location primarily serves crop and livestock farmers in the surrounding areas. These individuals do the important work of feeding the world and value the partnership RDO provides from this location. Are you ready to join this growing team?

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly.
• Use troubleshooting skills: Identify and resolve issues efficiently.
• Deliver top‑notch service to customers: Communicate clearly, respectfully and in a timely manner with customers during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up‑to‑date with evolving technology: Take advantage of company and manufacturer‑sponsored training to adapt to changes in technology and learn new skills.
• Keep the shop tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• 4+ years of technical or mechanical experience preferred: Experience diagnosing, troubleshooting, repairing, or maintaining equipment, vehicles, machinery, or other technical systems.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Outdoors friendly: The Webster area has world‑class hunting, fishing and other outdoor opportunities.
• Culture of support: Helping each other is what we do here, join a team of support where everyone works together to grow the store.
• Tight‑knit team: Everyone is friendly in Webster and gets along as they work to solve customer problems throughout the region.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.