Service Technician

Puzzle Solutions Holdings LLC; United States; On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Career development

Inclusive work environment

Job summary

On Point Heating and Cooling in Wendell, NC is seeking an HVAC Service Technician for full-time on-site work. The role pays $30–$35 per hour and requires 3+ years of HVAC service experience, a valid driver's license, and the ability to lift 50+ lbs.

You will service residential and light commercial systems, including heat pumps and split systems, ensuring safety and quality. We offer a comprehensive benefits package, opportunities for career development, and a supportive team focused on customer

Qualifications

• Minimum 3 years HVAC experience as a Service Technician.
• Valid driver's license with a clean driving record.
• Participation in rotating after-hours on-call schedule.
• Ability to lift 50+ lbs and work in attics, crawl spaces, and varying weather conditions.
• Ability to use mobile apps/tablets for service documentation.
• HVAC system repair experience (split-systems, heat pumps, ductless mini-splits, etc.)
• In-person customer service experience.
• EPA Certification preferred.

Responsibilities

• Maintain and repair HVAC systems, residential and light commercial applications.
• Troubleshoot/diagnose HVAC issues and repair/replace parts as needed.
• Perform routine maintenance on HVAC systems to ensure optimal performance and safety.
• Conduct field service calls to assess client needs and provide timely solutions.
• Collaborate with property maintenance teams to ensure seamless operation of HVAC systems.
• Keep accurate records of service calls, repairs, and maintenance performed on equipment.
• Provide excellent customer service by communicating effectively with clients.
• Strong knowledge of heating, ventilation, air conditioning (HVAC) systems.
• Excellent mechanical skills with a focus on problem-solving and troubleshooting.

Skills

HVAC expertise

Diagnostics

Heat pumps

Gas furnaces

Split systems

Package units

Customer service

Field service

Education

EPA Certification

Job description

Now Hiring: HVAC Service Technican!

Location: Wendell, NC

Job Type: Full-time

Salary: $30 - $35/hr

What We Offer:

• Comprehensive health benefits package
• Opportunities for career advancement and professional development
• A supportive and inclusive work environment guided by our core values

Job Overview

We are looking for a dependable HVAC Service Technican who takes pride in quality work, professionalism, and customer satisfaction. The ideal candidate will need a strong background in heating, ventilation, and air conditioning systems, with expertise in HVAC service and repair. Experience with heat pumps, gas furnaces, split systems, and package units required.

What You'll Do:

• Maintain and repair HVAC systems, residential and light commercial applications
• Troubleshoot/diagnose HVAC issues and repair/replace parts needed
• Perform routine maintenance on HVAC systems to ensure optimal performance and compliance with safety standards.
• Conduct field service calls to assess client needs and provide timely solutions.
• Collaborate with property maintenance teams to ensure seamless operation of HVAC systems within buildings.
• Keep accurate records of service calls, repairs, and maintenance performed on equipment.
• Provide excellent customer service by communicating effectively with clients
• Strong knowledge of heating, ventilation, air conditioning (HVAC) systems
• Excellent mechanical skills with a focus on problem-solving and troubleshooting.

What You'll Need:

• Minimum 3 years HVAC experience as a Service Technician required
• Valid driver's license with a clean driving record required
• Participation in rotating after-hours on-call schedule
• Ability to lift 50+ lbs and work in attics, crawl spaces, and varying weather conditions
• Ability to use mobile apps/tablets for service documentation
• HVAC system repair experience (split-systems, heat pumps, ductless mini-splits, etc.)
• In-person customer service experience
• EPA Certification preferred

On Point Heating and Cooling provides year round comfort for all of our residential and commercial clients. We provide installation services, repair services and replacement services for all heating and cooling systems.

We proudly service all of Wake County and the surrounding areas. Whether you need a maintenance check or an emergency service, contact On Point Heating and Cooling today!