Service Technician

Jim Norton Auto Group; Tulsa (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Medical

Vision

Dental

401K Retirement Plan

Group Life Insurance

Flexible Spending Account

Paid Vacation

Employee Discounts

Job summary

Jim Norton Auto Group is seeking a Service Technician in Tulsa, OK. You will diagnose, maintain, and repair customer vehicles and collaborate with the parts department to ensure timely service.

We value someone with 2+ years of auto technician experience, strong communication, and a service‑oriented mindset to deliver quality customer experiences.

Qualifications

• 2+ years of experience as an auto technician.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Knowledge in automotive repair and maintenance.
• Ability to operate electronic diagnostic equipment.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership.
• Test drive vehicles and test components and systems using diagnostic tools.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate with the Service Advisor to inform customers of additional work needed.
• Provide estimates of time for additional repairs.
• Execute repairs under manufacturer specifications and warranty.

Skills

Experience as auto technician

Excellent communication

Strong customer service

Diagnose and repair

Computer diagnostics

Education

High school diploma or equivalent

Tools

Electronic diagnostic equipment

Job description

Job Summary

The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. They will have great communication skills and collaborate with the parts department.

Benefits

• Competitive Pay
• Medical, Vision, Dental
• 401(K) Retirement Plan
• Group Life Insurance
• Flexible Spending Account
• Paid Vacation
• Employee Discounts

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed
• Provide estimates of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications

• High school diploma or equivalent
• At least 2 years of experience as an auto technician
• Knowledge in all aspects of automotive repair and maintenance
• Fast, eager learner and team player
• Excellent written and verbal communication skills
• Strong customer service skills
• Computer skills and willingness to learn new problems
• Ability to operate electronic diagnostic equipment
• Clean driving record & valid driver’s license

About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers!

Physical Requirements

• The physical requirements of the position are MEDIUM to HEAVY in intensity.
• Must be able to sit/stand/walk for long periods of time.
• Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
• Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
• Frequent – Repetitive motion.
• Occasional – Balancing, kneeling, crouching, pushing, pulling, and lifting up to ~100 lbs.

Physical Working Conditions

• This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dusts associated with operation an auto dealership.

Jim Norton Auto Group maintains a strong policy of equal employment opportunity for all qualified employees. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicant federal, state or local laws.