Service Technician

A. O. Smith Corp.; Tucson (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

A.O. Smith Corp. in Tucson, AZ is seeking a Residential/Commercial Service Technician to deliver salt, perform basic filter changes, and provide preventive maintenance while maintaining strong customer relationships.

The role requires independence, a clean driving record, the ability to lift 50 lbs, and willingness to work in a variety of environments and temperatures, including crawl spaces and attics. You will travel in a company vehicle and work with safety practices; pre-employment

Qualifications

• High school diploma or GED required.
• Valid driver's license and insurable driving record required.
• Ability to lift 50 lbs consistently and work in varied environments.
• Successful completion of pre-employment screenings, including DOT requirements.

Responsibilities

• Deliver salt to residential and commercial customers.
• Perform basic service of equipment such as filter changes.
• Follow proper lifting techniques for repetitive lifting and pushing of salt and equipment.
• Maintain customer relationships and provide answers during service calls and salt deliveries.
• Communicate with management, sales and customer service to resolve customer complaints.
• Travel in company vehicle to support and maintain service area.
• Maintain service vehicle inventory.
• Adhere to company safety and vehicle practices.
• Take in salt deliveries and unload into the warehouse via forklift.
• Perform basic shop duties such as cleaning and building maintenance.
• Perform any other activities as needed or as directed.

Skills

Valid driver's license

Clean driving record

Mechanical minded

Customer service

Education

High School Diploma or GED

Job description

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Date: Jul 7, 2026

Location(s): Tucson, AZ, US 85714

Business Unit: NAWT

Workplace Setting: Onsite

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy‑efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A.O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company‑sponsored life insurance, retirement security savings plan, short‑ and long‑term disability programs and tuition assistance.

Primary Function

The Residential/Commercial Service Technician responsibilities include delivering salt, basic filter changes, preventative maintenance and maintaining customer relationships. The Technician must have the ability to work independently, a clean driving record, and be mechanically minded.

Responsibilities

• Deliver salt to residential and commercial customers.
• Perform basic service of equipment such as filter changes.
• Follow proper lifting techniques for repetitive lifting and pushing of salt and equipment.
• Maintain customer relationships and provide answers during service calls and salt deliveries.
• Communicate with management, sales and customer service to resolve customer complaints.
• Travel in company vehicle to support and maintain service area.
• Maintain service vehicle inventory.
• Adhere to company safety and vehicle practices.
• Take in salt deliveries and unload into the warehouse via forklift.
• Perform basic shop duties such as cleaning and building maintenance.
• Perform any other activities as needed or as directed.

Qualifications

• High school diploma or GED equivalent.
• Valid driver's license.
• Insurable driving record.
• Ability to lift 50 lbs consistently throughout the day.
• Successful completion of pre‑employment screenings, including DOT requirements.
• Work in a variety of environments and temperatures (crawl spaces, attics, etc.).

Education (AOS)

High School Diploma or GED.

ADA Statement & EEO Statement

Nearest Major Market: Tucson

Job Segment: Technician, Wastewater, Water Treatment, HVAC, Technology, Engineering, Customer Service, Operations