Service Technician

TriMark USA; Town of Texas, Lewisville (WI, TX); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their expanding team. This full-time role involves providing essential service, repair, and installation of foodservice equipment, ensuring customer satisfaction through effective communication and technical expertise. With a focus on career growth, the position offers an incentive plan and tuition reimbursement for certifications. Join a company that values integrity and excellence while making a significant impact in the foodservice industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Tuition Reimbursement

Community Service Day

Spotlight Awards

National Sales Excellence Awards

CFSP Prep Certification Program

Qualifications

• 1-2 years experience in foodservice equipment service or related military experience.
• EPA Level 1 & 2 certifications preferred.

Responsibilities

• Complete on-site repair and maintenance of kitchen equipment.
• Deliver professional service and build positive customer relationships.

Skills

Customer Interaction Skills

Technical Expertise

Troubleshooting

Inventory Management

Education

High School Diploma

Technical/Trade School Certification

Tools

Refrigeration Equipment

Automation Systems

Job description

Service Technician

Dallas, TX, USA * Lewisville, TX, USA * TriMark USA, 2801 S Valley Pkwy, Lewisville, TX, USA
Req #2841

Tuesday, May 6, 2025

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We serve our customers by providing design services, commercial equipment, and foodservice supplies across various industries. Headquartered in Massachusetts since 1896, with multiple locations nationwide, we combine unique design capabilities and market knowledge with strong purchasing, delivery, installation, and after-sales services. Our employees focus on creating customized solutions to help clients achieve their culinary goals, guided by our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, visit: www.trimarkusa.com

Why you'll love it here!

Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance, 401k, Community Service Day, Spotlight Awards, National Sales Excellence Awards, and CFSP Prep Certification Program.

TriMark is expanding our Service Team!

POSITION SUMMARY:

• The Service Technician reports to the Service Manager.
• Located in Dallas, TX.
• Full-Time position.

The Service Technician provides intermediate-level service, repair, and installation of foodservice equipment at customer locations. This role requires customer interaction skills, technical expertise, and the ability to work independently. The position offers an incentive plan, door-to-door compensation, and a tuition reimbursement program for certifications to support career growth into a Senior Service Technician role.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Equipment Service: Complete on-site repair and maintenance of standard kitchen equipment and simple ice machines, conduct troubleshooting, survey safety devices, manage inventory, and work independently on equipment.
• Repair and Maintenance: Inspect equipment for safety, identify repairs, and perform preventative maintenance.
• Inventory Management: Maintain proper inventory and tools, conduct periodic inventory checks.
• Communication: Provide service reports, seek assistance when needed, and use automation systems.
• Customer Interaction: Deliver professional service, understand customer needs, and build positive relationships.
• Safety and Compliance: Operate vehicles safely, use PPE.
• Documentation: Read manuals, maintain inventory records.
• Additional Responsibilities: Inform management of work status, assist in other jobs, and perform related duties.

COMPETENCIES:

• Excellent communication, ability to work independently, multitask, and troubleshoot equipment effectively.

QUALIFICATIONS & EXPERIENCE:

• High School diploma or equivalent.
• 1-2 years experience in foodservice equipment service or related military/practical experience.
• Technical/trade school certification preferred, with at least one year in refrigeration.
• Intermediate computer skills.
• EPA Level 1 & 2 certifications, universal preferred.
• Flexible work schedule, ability to pass background check.

PHYSICAL REQUIREMENTS:

• Lift 75 pounds, bend, twist, handle objects, stand long periods, maintain balance, kneel, stoop, crouch, crawl.

#MKIndeed

The pay range provided is a general guideline based on the national average. Actual pay will reflect qualifications and may vary by location. Benefits include medical, dental, vision, 401k, and potential bonuses. TriMark is committed to diversity and equal employment opportunity. Reasonable accommodations are available upon request at [emailprotected].