Service Technician

Ingersoll Rand; Town of Ithaca (NY); On-site; USD 34,440 - 48,216; Full time

Benefits offered by this job

Health care

Dental

Vision

401(k)

Paid time off

Job summary

A leading industrial technology company based in Ithaca, NY, is seeking a Service Technician to install, troubleshoot, and maintain various air compressor systems. The role involves performing preventative maintenance, collaborating with a service coordinator, and technical communication with customers. Applicants should have at least 2 years of experience in mechanical systems and a valid driver’s license. A comprehensive benefits package is included, and travel within a 3-hour radius is required.

Qualifications

• 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major traffic violations.
• Position is highly physical; requires lifting, kneeling, etc.

Responsibilities

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Collaborate with Service Coordinator on ordering necessary parts.
• Provide technical assistance on installations and repairs.

Skills

Troubleshooting industrial/commercial mechanical systems

Customer interaction

Communication skills

Education

High School Diploma or equivalent

Tools

Precision measuring tools

Microsoft Office

Job description

Service Technician

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Location: Ithaca, NY

Schedule: Monday - Friday 7:30 AM - 4:30 PM

Pay Range: Starting Pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full‑time, hourly position. $3,000 Sign On Bonus!

About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

The Field Service Technician for Ingersoll Rand’s Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• Perform preventative maintenance on Ingersoll Rand compressed air equipment.
• Interact with customers to address existing and unanticipated equipment concerns.
• Collaborate with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Effectively communicate verbally and in writing with customers and co‑workers.
• Provide technical assistance on equipment pre‑commissioning and start‑ups, installations, and repairs of compressed air systems.
• Increase Ingersoll Rand customer awareness of how Ingersoll Rand products, services, and solutions can benefit their operations.

Requirements

• 2+ years experience troubleshooting industrial/commercial mechanical systems.
• Valid driver’s license for a minimum of 12 months with no major traffic violations.
• On‑call availability (not required for first 90 days).
• Position is highly physical; requires lifting, kneeling, etc.
• High School Diploma or equivalent.

Core Competencies

• Read wiring schematics and diagrams for all equipment.
• Advanced network systems installations (IMMC/ASC, X Series Automation).
• Basic vibration troubleshooting.
• Basic air quality (system compressor/dryer – air treatment).
• Operating knowledge of Microsoft Office and handheld computer usage.
• Maintain proper business travel practices.

Preferences

• Industrial air compressor maintenance & knowledge.
• EPA Certification.
• Veterans/Active‑Duty Military encouraged to apply.

Travel & Work Arrangements/Requirements

• Service Technicians will travel daily within a 3‑hour radius.
• A company vehicle and fuel card will be provided.

What We Offer

Ingersoll Rand embraces a culture of personal ownership and offers a comprehensive benefits package including health care, dental, vision, wellness programs, life insurance, 401(k), paid time off, employee stock grant, and more.

To Apply

Please apply via our website https://careers.irco.com/ in order to be considered for this position.