Service Technician

Mission Rock Residential, LLC; Spring Hill (TN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunity

Generous paid time off including 13hol

Housing discount program

401(k) with company match

Medical/dental/vision + HSA/FSA

Job summary

Mission Rock Residential is seeking a Service Technician in Spring Hill, TN to deliver exceptional resident service and maintain high-quality living spaces. You will handle work orders, perform repairs across HVAC, electrical, plumbing, and general maintenance, and help ensure safety and cleanliness across the community.

The role requires at least 1 year in property maintenance, a valid driver’s license, and strong communication skills.

Qualifications

• Minimum 1 year of experience in property management maintenance or related trades.
• CPO Certification (depending on property)
• Strong communication and customer service skills
• Organizational and time-management abilities
• Collaborative, solutions-focused, can-do attitude
• Valid Driver’s License and reliable transportation

Responsibilities

• Diagnose problems and perform repairs in HVAC, electrical, plumbing, pools, carpentry, drywall, exterior structures, and appliances.
• Ensure work orders are responded to promptly and professionally.
• Inspect buildings for safety and cleanliness; alert managers to items that need attention

Skills

Communication

Customer service

Time management

Organization

Collaboration

Education

CPO Certification

Job description

Location

Commonwealth at 31 - Spring Hill, TN

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.

Job Type

Full-time

Description

We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do

As a Service Technician, you’ll provide excellent customer service to prospective and current residents while promoting a quality living experience for all. From completing work orders to routine check-ups, you’ll use your hands‑on expertise to ensure residents feel proud to call our communities home.

Your Day-to-day May Include

• Diagnose problems and perform assigned repairs in the areas of HVAC, electrical, plumbing, swimming pools, carpentry, dry wall repair, exterior structures, and appliances.
• Ensures assigned work order requests are responded to promptly and professionally.
• Inspect buildings to ensure safety and cleanliness, alerting the Service Manager and Property Manager immediately to items that need to be addressed.

What You Bring

• Minimum 1 year of previous experience in property management maintenance, other building maintenance or related trade is required.
• CPO Certification (desired/required depending on property)
• Strong communication and customer service skills
• Organizational and time-management abilities
• A collaborative, solutions-focused, “can-do” attitude
• Valid Driver’s License and reliable transportation

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

We believe in taking care of our team the way they take care of our residents. That’s why we offer:

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)
• Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $22.00 – $24.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.