Service Technician

Sinclair Tractor; Sigourney (IA); On-site; USD 52,000 - 76,000; Full time

Job summary

Sinclair Tractor, a leading agricultural equipment dealership in Southeast Iowa, seeks a skilled service technician to diagnose, repair and maintain John Deere equipment and technology. You will work on customer and dealer-owned machines, mentor trainees, and participate in clinics and education programs as required.

The role demands strong mechanical, electrical and hydraulic knowledge, plus the ability to work varying shifts and travel as needed.

Qualifications

• Associates degree in John Deere Ag Tech or related 2 year degree preferred.
• High School Diploma or equivalent experience required.
• Excellent skills operating vehicles and equipment used for diagnostics.

Responsibilities

• Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.
• Mentors Service Technician Trainees and Service Technicians.
• Conducts or supports customer clinics.
• Performs diagnostics and repairs in the field as required.
• Accountable for billable time and assigned work orders.
• Responsible for documentation of diagnostics and repairs on work orders and timely submittal.
• May participate in Service EDUCATE Training programs for skill development.
• Operates and maintains vehicles, tools and equipment needed for job responsibilities.
• Maintains a clean, neat work area and adheres to safety rules.

Skills

Diagnostics

Electrical systems

Hydraulic systems

Field service

Mentoring

Education

Associates degree in John Deere Ag Tech or related 2 year degree

High School Diploma or equivalent experience

Tools

Diagnostic equipment

Field service tools

Job description

At SinclairTractor, we pride ourselves on being the destination in Southeast Iowa for agricultural equipment, precision farming, agronomic decision support, NAPA parts and supplies. With thirteen John Deere dealerships, five NAPA parts locations and a Supply Store, we are looking for motivated and talented people to join our team

Purpose

Independently performs complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment.

Responsibilities include but not limited to

• Performs diagnostics and repairs on John Deere equipment and technology
• Mentors Service Technician Trainees and Service Technicians
• Conducts or supports customer clinics
• Performs diagnostics and repairs in the field as required
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Experience, Education, Skills and Knowledge

• High School Diploma or equivalent experience required
• Associates degree in John Deere Ag Tech or related 2 year degree and/or 2 years of relevant experience preferred
• Excellent skills in operating vehicles and equipment used for diagnostic purposes
• Proven knowledge of methods, materials, tools, and techniques used in the repair of outdoor power equipment/agricultural equipment
• Outstanding knowledge of mechanical, electrical, and hydraulic systems
• Ability to work varying shifts, extended hours, and holidays
• Must have basic knowledge of equipment safety procedures

Working Conditions & Requirements

• Must be able to stand for extended periods of time
• Workshop setting
• Repetitive bending and/or kneeling
• Must be able to lift 75-pounds
• Travel as needed

This is not an all-inclusive list of job-related responsibilities, skills, or working conditions. Management reserves the right to revise the job or require different tasks be performed as assigned. Sinclair Tractor provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to any protected classes. This job description is not an employment contract and the employment relationship remains “at will.” Sinclair Tractor will reasonably accommodate the known disabilities of qualified disabled individuals.

IMPORTANT: APPLICANTS PLEASE READ Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.

PLEASE NOTE: Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file, separate from all other records. This information will not be used in consideration for your employment.

Gender

• Male
• Female
• I Decline To Answer

Ethnicity

• Hispanic or Latino (Persons of Mexican, Puerto Rican, Cuban, South or Central America, or other Spanish culture or origin, regardless of race)
• White or Caucasian (Not Hispanic or Latino) - Persons having origins in any of the original peoples of Europe, the Middle East or North Africa.
• Black or African American (Not Hispanic or Latino) - Persons having origins in any of the black racial groups of Africa.
• American Indian or Alaskan Native (Not Hispanic or Latino) - Persons having origins in any of the original people of North and South America and maintain cultural identification through tribal affiliation or community recognition.
• Asian (Not Hispanic or Latino) - Persons having origins in the Far East, Southeast Asia or the Indian subcontinent including Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam.
• Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - Persons having origins in Hawaii, Guam, Samoa or other Pacific Islands.
• Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five race categories.
• I Decline To Answer

Veteran

This employer may be a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 2004, as amended by the Jobs for Veterans Act of 2004, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment:

• Disabled veterans;
• Recently separated veterans;
• Active duty wartime or campaign badge veterans;
• Armed Forces service medal veterans.

These classifications are defined as follows:

• A \"disabled veteran\" is one of the following:
• A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;
• A person who was discharged or released from active duty because of a service‑connected disability.

• A \"recently separated veteran\" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor’s Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.