Service Technician

Paycom; Shawnee (OK); On-site; USD 28,000 - 47,000; Full time

Job summary

Great Plains Kubota is a family-owned company serving Oklahoma since 1941. The role offers hands-on training, growth opportunities, and a stable work environment.

You will work to maximize uptime for customers by diagnosing and repairing a wide range of tractors and related equipment. As a Service Technician, you will communicate with customers, perform repairs and preventive maintenance, and collaborate with service advisors and parts staff to ensure high-quality service and timely completion

Qualifications

• Experience diagnosing and repairing mechanical, electrical, and hydraulic systems in tractors or agricultural equipment.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.

Responsibilities

• Diagnose mechanical, electrical, and hydraulic issues in tractors and agricultural equipment.
• Perform repairs and maintenance on engines, transmissions, electrical systems, hydraulics, and other components.
• Use diagnostic tools and software to identify and troubleshoot issues.
• Interpret schematics and use manuals and OEM resources.
• Conduct routine inspections and preventive maintenance.
• Provide technical advice and maintain customer communication.
• Replace or repair defective parts to ensure optimal performance.
• Maintain accurate records of repairs, parts used, and labor hours.
• Prepare service reports and documentation for each job.

Education

High school diploma or equivalent

Technical or vocational training in agricultural equipment or automotive repair

Job description

Job Details: Job Location: Shawnee - Shawnee, OK 74804, Position Type: Full Time, Salary Range: $20.00 - $34.00 Hourly, Travel Percentage: None, Job Shift: Monday to Friday - Saturdays As Needed, Job Category: Installation - Maint - Repair, Do you enjoy working on equipment? Are you looking to grow your skills as a technician-not just find another job, but build a long-term career? Great Plains Kubota is looking to add a self-motivated, experienced Service Technician to our team.

Great Plains Kubota is a family-owned company that believes in investing in our people and creating an environment where technicians can succeed, grow, and be proud of the work they do. We have proudly served Oklahoma families since 1941, and we are committed to being the best place to work in our industry by supporting our employees with training, resources, strong leadership, and a culture built on integrity and respect.

Why Build Your Career at Great Plains Kubota?

At Great Plains Kubota, we invest in our technicians. From hands-on training and mentoring to ongoing professional development, we equip our Service Technicians with the resources, and support needed to succeed in the field.

In return for your hard work and commitment, we offer competitive compensation, strong benefits, career advancement opportunities, and a stable work environment that supports you and your family.

You’ll have the opportunity to make a real impact—helping customers maximize uptime and keeping the equipment they depend on running when it matters most.

Growth, Stability & Support

• Training & Development – Continued learning to expand skills and certifications
• Career Advancement – Opportunities to grow as our service department expands
• Stability & Reputation – Family-owned business with more than 80 years of proven success
• Employee Impact – Open-door leadership where your voice matters

The Technician will be responsible for diagnosing, repairing, and maintaining a wide range of tractors and related equipment, ensuring customer satisfaction through high quality service. The essential job functions include but are not limited to the responsibilities listed below.

• Diagnose mechanical, electrical, and hydraulic issues in tractors and agricultural equipment.
• Perform repairs and maintenance on engines, transmissions, electrical systems, hydraulics, and other components.
• Use diagnostic tools and software to identify and troubleshoot issues effectively.
• Interpret hydraulic and electrical schematics and use all available resources like operator’s manuals, workshop manuals, and the OEM reps.
• Conduct routine inspections and preventive maintenance on tractors and equipment.
• Communicate effectively with customers to understand their service needs and provide technical advice.
• Replace or repair defective parts, components, or systems to ensure optimal performance.
• Perform safety checks and ensure all equipment meets safety standards.
• Provide detailed explanations of repairs and maintenance performed to customers.
• Ensure customer satisfaction by delivering high-quality service and repairs on time.
• Maintain accurate records of repairs, parts used, and labor hours.
• Prepare service reports and documentation for each job completed.
• Will order parts as needed to complete certain jobs.
• Work closely with other technicians, service advisors, and parts departments to ensure efficient workflow.
• Participate in team meetings and training sessions to stay updated on the latest technologies and service techniques.
• Maintain and care for tools and equipment used in the repair and maintenance process.
• Ensure that the work area is clean, organized, and safe.

Qualifications:

• Experience in engine/equipment diagnosis and repair with a track record of success, preferably in one of the following industries: agricultural equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine and accessories.
• High school diploma or equivalent required; technical or vocational training in agricultural equipment or automotive repair is preferred.
• Minimum of 2 years of experience as a technician in a dealership or repair shop environment.
• Proficiency in diagnosing and repairing mechanical, electrical, and hydraulic systems.
• Experience with [specific brands or models, if applicable].
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Valid driver’s license and ability to operate tractors and other equipment.