Service Technician

PT Holdings LLC; Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Company vehicle

Medical & dental benefits

401(k) & profit sharing

Paid holidays & vacation

Uniforms provided

Continuing education

Industry certification

Life Insurance (company paid)

Job summary

Whaley Foodservice in Savannah, GA is seeking a Service Technician II to maintain and repair commercial cooking equipment, refrigeration, and HVAC systems. The role requires hands-on problem solving, clean work practices, and adherence to safety standards.

You will troubleshoot, order parts, complete service tickets, and communicate status with customers and branch offices. Frequent travel to job sites, a valid driver's license, and excellent customer service are essential to succeed with Whaley.

Qualifications

• 3 years of maintenance experience including repairing commercial cooking or refrigeration equipment.
• Strong HVAC experience is a plus.
• Valid driver’s license with a driving record that aligns with safety standards.
• Ability to work independently and accurately complete paperwork.
• Excellent customer service skills and stable work history.

Responsibilities

• Troubleshoots and repairs commercial kitchen cooking, refrigeration, and HVAC equipment.
• Communicates with branch office to order parts for repairs.
• Communicates with customer and branch office regarding status of repairs.
• Completes service tickets according to procedures.
• Monitors truck stock to ensure required parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms representative of Whaley quality.
• Meets reasonable on‑call requirements.

Skills

Customer service

Independent worker

Safety conscious

Job description

Position at Whaley Foodservice

Job Overview: The Service Technician II position is responsible for the maintenance and repair of commercial cooking equipment, commercial refrigeration and/or commercial HVAC.

Primary Responsibilities

• Troubleshoots and repairs commercial kitchen cooking, refrigeration, and HVAC equipment.
• Communicates with branch office to order parts for repairs.
• Communicates with customer and branch office regarding status of repairs.
• Completes service tickets according to procedures.
• Monitors truck stock to ensure required parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms representative of Whaley quality.
• Meets reasonable on‑call requirements.

Requirements

• Must be at least 18 years of age.
• Three (3) years of maintenance experience, including repairing commercial cooking or refrigeration equipment. Strong HVAC experience is a plus.
• Valid driver’s license and a driving record that aligns with our safety standards.
• Completion of a satisfactory background check and drug screen is required.
• Ability to work independently.
• Dependability.
• Accurately and promptly completes required paperwork.
• Excellent customer service skills.
• Stable work history.

Working / Environmental Conditions

• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance.
• Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
• Extensive daily travel to work site location.
• Exposure to hot grease from fryers.
• On‑call weekend rotation (frequency varies with branch size).
• Occasional to frequent exertion in high temperature environment (overheated kitchens, rooftops, etc.).

We Offer

Sign‑on Bonus Available for Experienced Technicians

• Competitive Salary & On‑call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401(k) & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short‑Term Disability
• Long‑Term Disability Insurance (company paid)
• Life Insurance (company paid)

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Visit the Whaley career site and grow with us: www.whaleyfoodservice.com/careers