Service Technician

Whaley Foodservice; Savannah (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary & On-call Pay

Company Vehicle & Cell Phone

Uniforms Provided

Medical & Dental Benefits

401k & Profit Sharing

Job summary

A leading service company in Savannah, Georgia, is seeking a Service Technician II to maintain and repair commercial cooking and refrigeration equipment. The ideal candidate will have at least three years of relevant experience and strong customer service skills. Responsibilities include troubleshooting devices and effective communication with customers. This role includes travel and may require on-call duties.

Qualifications

• Minimum 18 years of age.
• Three years of experience in maintenance related to commercial cooking or refrigeration.
• Strong HVAC experience is a plus.

Responsibilities

• Troubleshoots and repairs commercial kitchen equipment.
• Communicates with customers regarding repair status.
• Completes service tickets as per procedures.

Skills

Customer service skills

Independence

Communication

Dependability

Job description

Overview

The Service Technician II position is responsible for the maintenance and repair of commercial cooking equipment, commercial refrigeration and/or commercial HVAC.

Primary Responsibilities

• Troubleshoots and repairs commercial kitchen cooking, refrigeration and HVAC equipment.
• Communicates with branch office to order parts for repairs.
• Communicates with customer and branch office regarding status of repairs.
• Completes service tickets according to procedures.
• Monitors truck stock to insure required parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms representative of Whaley quality.
• Meets reasonable on-call requirements.

Requirements

• Must be at least 18 years of age.
• Three (3) years maintenance experience to include repairing commercial cooking or refrigeration equipment. Strong HVAC experience is a plus.
• Valid Driver's license and driving record that aligns with our safety standards.
• Completion of a satisfactory background check and drug screen is required.
• Ability to work independently.
• Dependability.
• Accurately and promptly completes required paperwork.
• Excellent customer service skills.
• Stable work history

Working / Environmental Conditions

• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance.
• Repeated bending, twisting, stooping, kneeling, and climbing up and down ladders.
• Extensive daily travel to work site location.
• Exposure to hot grease from fryers.
• On-call weekend rotation (frequency varies with branch size).
• Occasional to frequent exertion in high temperature environment (over heated kitchens, rooftops, etc.).

We Offer

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Equal Employment Opportunity

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.