Service Technician

Trinity Residential; San Antonio (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Trinity Residential in San Antonio is looking for a motivated Service Technician. This role involves maintaining community integrity through service requests, preventative maintenance, and supporting daily operations. Candidates should have 1-2 years of maintenance experience, with required EPA and HVAC certifications. Strong customer service skills and a focus on safety are essential. If you thrive in a hands-on, fast-paced environment and have a commitment to excellence, consider joining our dedicated team.

Qualifications

• 1–2 years of maintenance experience preferred.
• Basic working knowledge of HVAC, plumbing, electrical systems, and appliance repair required.
• EPA and HVAC certification required.

Responsibilities

• Respond to resident service requests promptly.
• Assist with preventative maintenance and property inspections.
• Maintain cleanliness and organization of maintenance shop.

Skills

Technical Proficiency

Customer Service

Time Management

Problem Solving

Safety Awareness

Education

High school diploma or equivalent

Tools

Microsoft Office

Yardi

Entrata

RealPage

Job description

Position Summary

The Service Technician assists in maintaining the physical integrity of the community by responding to service requests, performing preventative maintenance, and supporting daily maintenance operations. This role plays a key part in resident satisfaction and overall community performance.

Key Responsibilities

• Respond to resident service requests promptly and complete repairs in a professional and timely manner
• Assist with preventative maintenance and property inspections
• Maintain cleanliness and organization of the maintenance shop and work areas
• Follow safety procedures and ensure compliance with OSHA standards
• Communicate clearly and professionally with residents, supervisors, and team members
• Support day-to-day maintenance operations and team initiatives
• Participate in on-call maintenance rotation as scheduled
• Perform additional duties as assigned

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 1–2 years of maintenance experience preferred, ideally within residential community management. Basic working knowledge of HVAC, plumbing, electrical systems, and appliance repair required.
• Certifications: EPA and HVAC certification required.
• Technical & Professional Skills: Proficiency in Microsoft Office and property management systems such as Yardi, Entrata, or RealPage preferred; strong organizational and interpersonal skills; knowledge of Fair Housing laws and best practices.

Core Competencies

• Technical Proficiency – Demonstrates solid knowledge of apartment maintenance functions and repair procedures.
• Customer Service – Provides prompt, courteous, and professional service to residents.
• Time Management – Prioritizes and completes work orders efficiently.
• Problem Solving – Diagnoses issues accurately and implements practical solutions.
• Safety Awareness – Follows safety guidelines and uses tools and materials properly.

Physical Requirements

Must be able to lift and carry up to 75 pounds. Frequent standing, walking, climbing stairs, kneeling, crouching, and crawling required. Regular use of hand tools and maintenance equipment. Exposure to outdoor weather conditions, chemicals, and varying noise levels.

Primarily on-site within apartment homes, common areas, and exterior grounds. This role involves hands-on work in both indoor and outdoor environments in a fast-paced, service-driven atmosphere.

Why Join Trinity Residential?

Trinity Residential is a recognized leader in residential community management, dedicated to delivering exceptional living experiences. We maintain high standards of service, safety, and professionalism while investing in the growth and development of our team members.

If you are a motivated maintenance professional ready to contribute to a team committed to excellence, we invite you to apply.