Service Technician

Shottenkirk Automotive Group; Rome (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Shottenkirk Automotive Group is seeking a Service Technician to diagnose, maintain, and repair customer vehicles using diagnostic tools and equipment. The role requires communicating with the Service Advisor about additional work and providing accurate time estimates to customers.

Qualifications include a high school diploma or equivalent, at least 2 years of technician experience, and strong automotive knowledge, communication, and customer service skills. A clean driving record is required.

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience as an auto technician.
• Knowledge in all aspects of automotive repair and maintenance.
• Fast, eager learner and team player.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Computer skills and willingness to learn new problems.
• Ability to operate electronic diagnostic equipment.
• Clean driving record & valid driver’s license.

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership standards.
• Test drive vehicles and test components and systems using diagnostic tools.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate with the Service Advisor about additional service needs.
• Provide estimates of time needed for additional repairs.
• Execute repairs under warranty to manufacturer specifications.

Skills

Diagnostics knowledge

Communication skills

Customer service

Computer skills

Electronic diagnostic equipment

Team player

Fast learner

Automotive systems knowledge

Clean driving record

Education

High school diploma or equivalent

Job description

Service Technician

Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. They will have anASE certificate and great communication skills.

Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed
• Provide estimates of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Requirements:

• High school diploma or equivalent
• At least 2 years of experience as an auto technician
• Knowledge in all aspects of automotive repair and maintenance
• Fast, eager learner and team player
• Excellent written and verbal communication skills
• Strong customer service skills
• Computer skills and willingness to learn new problems
• Ability to operate electronic diagnostic equipment
• Clean driving record & valid driver’s license

Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.