Service Technician

Shottenkirk CDJR Prosper; Prosper (TX); On-site; USD 40,000 - 62,000; Full time

Job summary

Shottenkirk Automotive Group in Prosper, TX is seeking a Service Technician to diagnose, maintain, and repair customer vehicles with a focus on quality service. This role requires hands-on work and collaboration with service teams to ensure customer satisfaction and vehicle safety.

The ideal candidate holds an ASE certificate, demonstrates strong communication, and can work efficiently with the Service Advisor and team to keep customers informed throughout the repair process.

Qualifications

• ASE certification or equivalent is preferred.
• Experience diagnosing and repairing vehicles.
• Strong communication with Service Advisor and customers.

Responsibilities

• Perform repair work on vehicles per the repair order.
• Test drive vehicles and use diagnostic tools.
• Diagnose, maintain, and repair automotive systems.
• Communicate with Service Advisor about additional service needs.
• Provide time estimates for additional repairs.
• Perform warranty repairs to manufacturer specifications.

Skills

ASE certificate

Communication skills

Team player

Computer skills

Driver’s license

Education

High school diploma

Tools

Electronic diagnostic equipment

Job description

Service Technician

Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

The responsibilities of a Service Technician include diagnosing, maintaining, and repairing customer vehicles. They will have anASE certificate and great communication skills.

Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed
• Provide estimates of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Requirements:

• High school diploma or equivalent
• At least 2 years of experience as an auto technician
• Knowledge in all aspects of automotive repair and maintenance
• Fast, eager learner and team player
• Excellent written and verbal communication skills
• Strong customer service skills
• Computer skills and willingness to learn new problems
• Ability to operate electronic diagnostic equipment
• Clean driving record & valid driver’s license

Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.