Service Technician

Highway Motors Inc.; Roanoke (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Short/Long Term Disability

Growth opportunities

Paid Training

Great Facility

Health and wellness

Discounts on products and services

Job summary

Highway Motors Inc. is seeking a skilled automotive service technician to service vehicles and equipment at our Roanoke facility. The role requires reading job orders, inspecting systems, and safely completing repairs.

You will conduct test drives, follow safety and warranty procedures, attend training, and build strong relationships with customers while maintaining a clean workspace. CDL/ASE credentials enhance candidacy.

Qualifications

• At least 1 year of Fleet or Dealership experience.
• Must have a high school diploma or equivalent.
• ASE certification is preferred; CDL certification is a plus.

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job orders and observe vehicle operation to resolve malfunctions.
• Follow checklists to ensure all critical parts are examined.
• Test-drive vehicles to verify proper operation.
• Attend training and review factory bulletins.
• Maintain a clean, organized workspace and ensure guest vehicles are returned clean.

Skills

Fleet/Dealership experience

Self-motivated

Professional demeanor

Education

High school diploma or equivalent

ASE certification

CDL certification

Tools

Own tools

Job description

Highway Motors believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid time off and vacation
• Short/Long Term Disability
• Growth opportunities
• Paid Training
• Great Facility
• Health and wellness
• Discounts on products and services

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test-drive vehicles to ensure that they run smoothly.
• Tag all warranty parts and returns to warranty clerk.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure guest vehicles are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and or management.

Qualifications

• At least 1 year of Fleet or Dealership experience
• High school diploma or equivalent required
• ASE certification preferred
• CDL certification preferred
• Teammate with a strong sense of dedication to the customer and service team
• Self-motivated and professional
• Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.