Service Technician

Great Dane LLC; Richmond (VA); On-site; USD 42,000 - 66,000; Full time

Job summary

Great Dane LLC is seeking a Service Technician to perform preventive maintenance and repair of heavy-duty trailers and equipment, including dry vans, flatbeds, and reefer units. The role requires using hand tools and power tools, lifting up to 50 lbs, and reading job orders to ensure accurate, traceable repairs.

You will join a team committed to safety and quality, with opportunities to grow in a leading trailer manufacture and parts provider across the United States.

Qualifications

• Experience in mechanical, carpentry, or technician roles.
• Must furnish own hand tools.
• Background screening and drug screening are required.

Responsibilities

• Inspect, trouble‑shoot, diagnose and perform maintenance and repair of trailers.
• Build, rebuild, and repair all parts of trailer equipment to specifications.
• Read and understand job orders and document repair processes to company standards.
• Assist other technicians on work orders and communicate with customers and vendors to resolve issues.

Skills

Manual dexterity

Hand tools proficiency

Interpret job orders

Safety awareness

Tools

Power tools

Measuring instruments

Job description

Overview

THE ROLE

At Great Dane, we rely on makers and we’re calling on them to join our expanding team, the time has never been better to Embrace Your Great and work in an environment with the highest safety standards in the industry.

The position: A Service Technician performs multiple tasks related to preventative maintenance and repair of heavy-duty trucks. Using hand tools, measuring instruments, and power tools to make quality repairs, installments and maintaining of equipment, parts and components of the following: dry vans, flatbed, reefer, truck bodies, and specialty trailers.

Responsibilities

WHAT YOU’LL DO

• Inspect, trouble‑shoot, diagnose and perform quality maintenance and repair of trailers.
• Build, rebuild, and repair all parts of trailer equipment to specifications as assigned.
• Read and understand job orders ensuring corrective action and the documentation of repair processes to company standards.
• Assist other mechanic technicians on work orders/jobs requiring assistance.
• Provide excellent customer service to communicate with customers and vendors and effectively resolve issues.

Qualifications

YOUR SKILLS AND ABILITIES (REQUIRED QUALIFICATIONS)

• Experience: Previous mechanical, carpentry, or technician experience.
• Skills:
  • Ability work with hands to use tools and work on mechanical repairs and preventative maintenance task by following foreman and manager’s instruction.
  • Ability to install the following parts: cross members, panels, posts, rails, door equipment, flooring, lights, wiring, brakes, valves, airlines, wheel end components, landing gear, frame assembly, and other parts; requiring the ability to lift up to 50 Ibs.
  • Ability to examine system parts & safety devices looking for damage, excessive wear, and structural deficiencies on all types of trailers.
  • Must furnish own hand tools.
  • A favourable background screening, Physical & Drug Screening, and proof of work authorization in the United States is required for employment.

PHYSICAL/MENTAL REQUIREMENTS

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is required to life up to 50 lbs.
• Work environment: Must be able to work in a non-climate controlled service department. Work schedule is usually Monday – Friday day shift; 8 hours per day with occasional Saturday work.

ABOUT GREAT DANE

With a history dating back to 1900, Great Dane has established itself as a transportation solutions leader of today – delivering innovative products and exceptional services that help our customers and employees succeed. We not only engineer durable and high-quality trailers and truck bodies; we foster relationships that last a lifetime.

WHY WORK FOR US?

Great Dane is a leading manufacturer of dry‑freight vans, refrigerated trailers, and flatbeds with 10 manufacturing facilities and 20 service centres throughout the United States. With a legacy like ours comes a dedication to the hard‑working individuals that make Great Dane what it is today. Our jobs are waiting to be filled by driven, challenge‑focused & enthusiastic people like you.

Our culture is comprised of "Champions" and offers a rewarding workplace rooted in core values of safety, leadership, integrity, quality, and passion. Every employee has opportunities to learn, to grow, to succeed and to be engaged in a collaborative environment.

BENEFITS OVERVIEW

• Competitive compensation
• Benefits, including but not limited to dental, vision, and medical with employer contributions
• Retirement programmes, including a Pension Plan and 401(k) Plan with employer match
• Tuition Reimbursement
• Paid holidays and vacation
• And more!

Great Dane is an Equal Opportunity Employer