Service Technician

EcoShield; Omaha (NE); On-site; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

Weekly pay

Paid sick and vacation time

Holidays

Comprehensive benefits

401(k) with match

Employee assistance program (EAP)

Discounted pest control services

Job summary

EcoShield Pest Solutions in Omaha, NE is seeking a Service Technician to deliver scheduled pest control treatments, inspect properties for activity, and build lasting customer relationships. You will follow safety guidelines, document service activity, and communicate clearly with customers and the office.

The role requires a valid driver's license, 1+ year of customer service experience, and the ability to lift up to 50 pounds.

Qualifications

• 1+ years of customer service experience.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history (essential).
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Skills

Customer service

Driver's license

Driving history

Education

Pest control licensing (if applicable)

Job description

13336 Industrial Road Suite 108Omaha, Nebraska 68137

Position Summary

The Service Technician delivers exceptional customer service during scheduled maintenance appointments byinspecting forpest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity,identifytreatment needs, and recommendappropriate solutionsto address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions,maintainingaccurateservice records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards whileutilizingtechnology to manage appointments and service documentation.

Qualifications and Requirements

• 1+ years of customer service experience, preferred.
• Must be 21 years of age or older.
• Possessa valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn andmaintainstate-required training and pest control licensing if applicable (provided).

Why Work for EcoShield Pest Solutions?

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by deliveringexceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

EcoShield Pest Solutions is proud to offer competitive pay and full benefits!

• Weekly Pay – get paid every Friday!
• Paidsickand vacation time along with 10 company-paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends

This position offers an hourly base pay of $21.00, plusadditionalcompensation opportunities. Please note that actual earning beyond base pay will vary based on sales.

Physical Demands and Working Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Reasonable accommodations may be provided toassistindividuals with disabilities in performing these essential functions.

• Capable of regularlylifting upto 50 pounds, with occasional heavier lifting.
• Requiresclear visionfor both close and distant tasks, with adjustable focus.
• Must be able to stand forlong periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gearrequired.
• Moderate noiselevelin the work environment.
• Potential exposure to pests, mold, allergens, and structural hazards; safety gearrequired.

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skillsrequiredfor this position.

EEO Statement:

The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA):

The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment,in accordance withapplicable laws.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.