Service Technician

ZipRecruiter; North Haven (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading automotive service center is seeking an Express Service Technician. In this role, you will perform maintenance and repairs on luxury vehicles, ensuring quality service. Ideal candidates will have ASE Certification and at least 2 years of experience in automotive service. Join a team that values collaboration and offers competitive benefits.

Benefits

Industry-leading competitive pay plans

Performance bonus plans

Full medical benefits (health, dental, vision)

PTO policy up to 3 weeks per year

401(k) matching plan – up to $5,000 per year

Onsite, offsite, and virtual industry-leading training

Employee discount (sales, service, parts)

Qualifications

• 2+ years of Service Technician experience required.
• B-level qualifications, including diagnostic, electrical, and engine repair.
• Valid driver's license with a clean driving record.

Responsibilities

• Perform maintenance services and repairs on vehicles according to dealership standards.
• Diagnose and repair various vehicle systems.
• Communicate repair needs and estimates to customers.

Skills

Dexterity

Customer Service Skills

Mechanical Troubleshooting

Diagnostic Skills

Team Collaboration

Education

High school diploma or equivalent

ASE Certification

Job description

Job Description

Job Summary: We are looking for an Express Service Technician to join our growing team! The day-to-day duties include performing maintenance services, recalls, etc., on specific vehicles.

About us

Mercedes-Benz of North Haven is part of the Mauro Motors Automotive Group, a family-owned and operated automotive company that has been in business for over 30 years. We are known as the experts in Connecticut for the sales and servicing of German luxury vehicles and quality pre-owned cars and trucks. At Mauro Motors, with over 300 employees, we believe that our people and our team, combined with our core values, set us apart from the competition and lead to growth and prosperity. Our mission is to build a great company with great people that generate great results. We are committed to maintaining our core values:

• We Strive to Be Excellent
• We Win
• We are Persistent and Consistent
• We Understand the Value of Reputation
• We are Team Oriented
• We Collaborate and Communicate
• We Care About Our People

Benefits

• Industry-leading competitive pay plans (We Grow, You Grow)
• Performance bonus plans
• Full medical benefits (health, dental, vision)
• PTO policy up to 3 weeks per year
• Sick leave
• 401(k) matching plan – up to $5,000 per year
• Industry-leading training – onsite, offsite, and virtual
• Employee discount (sales, service, parts)

Responsibilities

• Perform work specified on the repair order efficiently and according to dealership standards
• Test-drive vehicles and components using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle systems including engine, transmission, electrical, steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor to inform customers of additional services needed and provide repair estimates
• Execute warranty repairs according to manufacturer specifications

Qualifications

• 2+ years of Service Technician experience
• High school diploma or equivalent; ASE Certification required
• B-level qualifications, including diagnostic, electrical, and engine repair
• Dexterity and steady hand, excellent hand-eye coordination
• Mechanical troubleshooting skills and ability to operate diagnostic equipment
• Excellent customer service skills and basic computer skills
• Positive, friendly attitude and eagerness to learn
• Ability to work in a dynamic environment and collaborate effectively with teammates
• Ability to learn new technology, repair procedures, and specifications
• Valid driver’s license with a clean driving record

We are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.