Service Technician

WASH; Milwaukee (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training provided

Company phone

Advancement opportunities

Job summary

WASH is seeking a Service Technician to perform field service and repair of coin-operated washers and dryers at customer locations within the assigned region. You will test equipment, diagnose issues and ensure machines run reliably.

The role emphasizes independence, strong mechanical skills, and excellent customer service. Training and tools are provided, and a company phone supports communication; advancement opportunities exist.

Qualifications

• Good driving record
• Strong customer service and problem-solving skills
• Must possess effective English communication skills (oral and written); bilingual communication skills (English and Spanish) are desirable
• At least 2 years of mechanical experience and electrical knowledge and/or training
• Must be able to lift 50 pounds on a regular basis and occasionally move 200 pounds or more with a dolly/hand truck
• Prior washer/dryer repair experience is desirable

Responsibilities

• Performs field service to test and repair malfunctioning washers and dryers
• Uses test equipment to determine condition of machines
• Examines machines during operating cycles to detect excess vibration, overheating, fluid leaks, and loose parts
• Disassembles machine and examines mechanical and electrical parts
• Replaces worn or defective parts such as switches, pumps, bearings, transmissions, belts, gears, blowers, and defective wiring
• Replaces and adjusts motors
• Reassembles appliance, adjusts pulleys, and lubricates moving parts
• Advises dispatch department of equipment in the field that should be replaced
• Drives a company vehicle to and from work locations
• Maintains company vehicle fluid levels, tire pressure, and keeps vehicle clean
• Maintains stocks of replacement parts for servicing coin operated washers and dryers
• Contacts apartment managers and customers to insure good customer relations

Skills

Strong mechanical aptitude

Good customer service

Problem-solving skills

Effective English communication

Bilingual English/Spanish desirable

Tools

Test equipment

Dolly/hand truck

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WEare the company for you. We invite you to bring your passion and experience to our team!

Are you a problem-solver who loves to be out in the field? This job is for you! Our Service Technicians provide mechanical repairs to washers and dryers at customer locations within their assigned region. Service Technicians keep our machines running smoothly to meet customer expectations or the need for repeated service needs. The ideal candidate is someone who enjoys working independently and has a very strong mechanical aptitude.

To support your success in this role, we offer hands-on training, equipment and tools are provided, and we provide a company smart phone to help you with work communication. We offer advancement opportunities. Many of the leaders in our company started in the field. If you are looking for a career that will challenge and engage you, focused on customer care and quality service, then we are the company for you.

What you’ll do:

• Performs field service to test and repair malfunctioning washers and dryers
• Uses test equipment to determine condition of machines
• Examines machines during operating cycles to detect excess vibration, overheating, fluid leaks, and loose parts
• Disassembles machine and examines mechanical and electrical parts
• Replaces worn or defective parts such as switches, pumps, bearings, transmissions, belts, gears, blowers, and defective wiring
• Replaces and adjusts motors
• Reassembles appliance, adjusts pulleys, and lubricates moving parts
• Advises dispatch department of equipment in the field that should be replaced
• Drives a company vehicle to and from work locations
• Maintains company vehicle fluid levels, tire pressure, and keeps vehicle clean
• Maintains stocks of replacement parts for servicing coin operated washers and dryers
• Contacts apartment managers and customers to insure good customer relations

What we’re looking for:

• Good driving record
• Strong customer service and problem-solving skills
• Must possess effective English communication skills (oral and written); bilingual communication skills (English and Spanish) are desirable
• At least 2 years of mechanical experience and electrical knowledge and/or training
• Must be able to lift 50 pounds on a regular basis and occasionally move 200 pounds or more with a dolly/hand truck
• Prior washer/dryer repair experience is desirable

We are anequalopportunityemployer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws. We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us. We comply with federal, state, and local laws with respect to the administration of drug testing and consideration of test results, which may vary based on location.We participate in and comply with E-Verify in states requiring E-Verify to determine the eligibility of U.S.-based individuals to work in the U.S.

We respect the privacy of candidates for employment. WASH’s Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at [e-mail] to inquire about the position.