Service Technician

Rose Valley Management; Middletown (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Opportunities for monthly commissions

Health, Dental, and Vision Insurance

Flexible Spending Account

Health Spending Account

Commuter Benefits

Generous PTO package

401K with company match

Job summary

Rose Valley Management in Middletown, CT is looking to hire a Service Technician. This key team member will perform preventative and routine maintenance throughout the property and ensure excellent customer service in our 336-unit community.

The role involves common area repairs, daily cleaning, and participation in an on-call rotation. Ideal candidates should possess maintenance experience, a customer service mindset, and reliable transportation for emergencies.

Benefits include health insurance, PTO, and commission opportunities.

Qualifications

• Experience working in maintenance in an apartment community.
• Basic knowledge of appliances, drywall, and painting.
• Reliable transportation for on-call emergencies.

Responsibilities

• Perform routine and preventative maintenance throughout the property.
• Conduct common area and apartment repairs.
• Ensure customer satisfaction through excellent service.
• Participate in emergency on-call rotations.

Skills

Plumbing knowledge

Electrical knowledge

HVAC knowledge

Carpentry skills

Customer service orientation

Attention to detail

Job description

Rose Valley Management is looking to hire a Service Technician to join our team!

Job Summary

A Rose Valley Management Service Technician is an essential team member who is responsible for providing excellent customer service while performing preventative and routine maintenance throughout the property grounds and in resident units. In this role you’ll help deliver high-quality, hospitality-driven living experiences to our 336-unit Garden style community located in Middletown, CT.

Duties and Responsibilities

• Responsible for common area and apartment repairs (routine and preventative) in the scope of plumbing, HVAC, electrical, carpentry, wall repairs, painting, plumbing and appliances to our 336-unit property.
• Further oversight of the building’s curb appeal through building exterior inspections, cleaning, and grounds maintenance.
• Customer service and attention to detail are critical skills to ensure the satisfaction of the community’s residents.
• Responsible for daily cleaning.
• Special projects as assigned.
• Apply preventative measures to the building to reduce the risk of future problems.
• Fix potential safety hazards to avoid injuries.
• Able to attend team meetings, workshops and training sessions as required.
• Will be required to be in an on‑call rotation with other employees for emergency work orders.

Physical Demands

• Able to stand and walk inside and outside in all weather.
• Able to lift up to 50 lbs.
• Able to endure walking, squatting, bending, balancing, climbing (ladders), kneeling, crawling and prolonged standing.

Qualifications

• Basic knowledge of plumbing, electrical, HVAC, carpentry, appliance, drywall, painting, and snow removal.
• Customer service first attitude.
• Must have reliable transportation for on-call emergencies.
• Experience working in maintenance in an apartment community.
• On call required.

Benefits of Working at Rose Valley

• Opportunities for monthly commissions.
• Health, Dental and Vision Insurance.
• Flexible Spending Account.
• Health Spending Account.
• Commuter Benefits.
• Generous PTO package.
• 401K after 1 year of service with a company match.

As an essential player in the continued success of the property, it is important our Service Technician has excellent customer service, organizational skills, and the ability to take initiative. Additionally, prior experience working in maintenance at an apartment community is a must and strong written, verbal and computer skills are preferred.