Service Technician

Atlas Copco Group; McDonough (GA); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible benefits: medical, dental, &视

401(k) retirement plan match

Paid time off & sick time

Life & disability insurance

Paid training

Parental, adoption, and maternal leave

Job summary

Atlas Copco Group is hiring a Service Technician Trainee. The role is fully remote but requires residing within McDonough, GA, or nearby for travel to customer sites. You will perform preventive service, troubleshoot compressors and dryers, and support customers with repair options.

You will participate in training at our Air Academy and rotate into on-call duties with a Service Manager. A High School Diploma, valid driver’s license, and English fluency are required.

Qualifications

• Requires valid driver’s license and fluency in English.
• Able to lift up to 50 lbs and work in industrial environments.
• Basic understanding of mechanics and electrical theory.
• Able to use computers to complete work orders.
• Customer-focused and takes ownership of meeting customer needs.

Responsibilities

• Perform routine preventive service and troubleshoot/repair air compressors, air dryers, drains, controllers, and low-pressure blowers.
• Pressure wash and clean equipment pads and surrounding areas.
• Communicate with customer and Service Manager about services performed and repair options.
• Complete service reports, startup forms, warranty forms, oil sample forms, and parts return documents.
• Attend training at Air Academy and work with Senior Service Technicians.
• Promote safety procedures and PPE usage.
• Set, install, and pipe compressor systems as needed.
• Participate in rotating 24/7/365 on-call with travel to customer locations.
• Subject to random drug testing.

Skills

Driver's license

Fluent English

Lifts 50 lbs

Mechanical basics

Electrical theory basics

Computer skills

Customer-focused

Education

High School Diploma or equivalent

Job description

To best serve our customers, we are increasing our presence within our field service area.

This supports our mission of providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician Trainee, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
• You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
• You will attend training at our Air Academy as well as train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• You will set, install, and pipe compressor systems as needed.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.
• You will be subject to random drug testing

To succeed, you will need

• You have a valid driver's license and is fluent in English.
• A High School Diploma or equivalent
• You can lift to 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
• You have a basic understanding of mechanics and electrical theory.
• You can use computers to complete work orders
• You are customer-focused and take ownership of meeting the customer's needs.

• This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required.
• The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.

In return, we offer

• Flexible benefits plan including medical, dental, and vision.
• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time

• Life & Disability insurance
• Paid training
• Excellent paternal, adoption, and maternal leave
• $29- $36/hr*Salary is based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible

Job location

This is a fully remote role; candidates must reside in McDonough, GA, or be willing to relocate.

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Visit the Atlas Copco website