Service Technician

Kayser Ford Lincoln; Madison (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Generous PTO

Paid Holidays

401k + Match

Career growth opportunities

Ongoing company paid training

Top Tech program

Monthly Lunch to be Catered In

Mentorship program

Holiday bonus

Job summary

A leading automotive service provider in Madison, Wisconsin is seeking a Service Technician to join their team. The successful candidate will have 2+ years of experience, ASE certification, and skills in diagnosing and repairing automotive systems. Responsibilities include performing repairs, test-driving vehicles, and communicating with service advisors. Benefits include health insurance, paid time off, and ongoing training opportunities. This role requires excellent customer service skills and the ability to work in a dynamic environment.

Qualifications

• 2+ years of Service Technician experience preferred.
• High school diploma or equivalent required.
• ASE Certification is mandatory.
• Good mechanical and troubleshooting skills.

Responsibilities

• Perform work specified on the repair order efficiently.
• Test-drive vehicles and diagnose automotive systems.
• Communicate with the Service Advisor about additional services.
• Execute repairs under warranty to manufacturer specifications.

Skills

Service Technician experience

Diagnostic skills

Mechanical skills

Customer service skills

Education

High school diploma or equivalent

ASE Certification

Tools

Electronic diagnostic equipment

Job description

Job Summary: We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.

Benefits

• Health, Dental, and Vision Insurance
• Generous PTO
• Paid Holidays
• 401k + Match
• Career growth opportunities
• Ongoing company paid training and the ability to be financially rewarded
• Top Tech program
• Tech Paradise Program (which includes reimbursement on work boots; Kayser pays 100% of the uniform charges!)
• Monthly Lunch to be Catered In
• Mentorship program (master techs are paid a higher rate during mentorship!)
• 30% additional pay on warranty work
• Holiday bonus to be paid out at end of year
  
  
  

Responsibilities

Perform work specified on the repair order with efficiency and in accordance with dealership

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

Execute repairs under warranty to manufacturer specifications

Qualifications

2+ years of Service Technician experience preferred

High school diploma or equivalent, ASE Certification required

B Level Qualifications, Including Diagnostic, Electrical And Engine Repair

Dexterity, requiring a steady hand, excellent hand-eye coordination

Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

Excellent customer service skills and basic computer competencies

Positive, friendly attitude, along with an eagerness to improve

Enjoy working in a dynamic environment

Teammate with ability to collaborate with others effectively

Ability to learn new technology, repair and service procedures and specifications

Valid driver's license and clean driving record

About Us: Customers: The focus of everything we do. Employee Involvement: Our way of life. Integrity: Must never be compromised! Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, Isuzu Trucks, Ford and Lincoln brands in seven locations: Sauk Prairie, Pulaski, Oconto Falls, Watertown and Madison. We've been doing business in Wisconsin for over 100 years because people trust us. Come experience it for yourself.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.