Service Technician

Tom Wood Inc; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Flexible Work Schedule

Employee vehicle purchase plans

Long term job security

Job summary

Tom Wood Inc is seeking a Ford Certified Service Technician to join our team in Indianapolis, Indiana. This role involves performing repair work, diagnosing vehicle issues, and ensuring customer satisfaction through excellent service.

The ideal candidate will have ASE and Ford certifications, a strong technician background, and an eagerness to work in a dynamic dealership environment. We offer competitive benefits, including health insurance, paid time off, and growth opportunities.

Qualifications

• 2+ years of Service Technician experience preferred.
• High school diploma or equivalent with required ASE Certification.
• Ford Certification is necessary.

Responsibilities

• Perform work specified on the repair order efficiently.
• Diagnose, maintain, and repair vehicle automotive systems.
• Communicate with the Service Advisor regarding additional services.

Skills

Service Technician experience

Customer service skills

Mechanical skills

Troubleshooting skills

Ability to operate electronic diagnostic equipment

Education

High school diploma or equivalent

ASE Certification

Ford Certification

Job description

We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE & Ford certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits

• Health, Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent, ASE Certification required
• Ford Certification
• Previous experience at a Ford dealership is preferred
• B level qualifications, including Diagnostic, Electrical and Engine Repair
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.