Service Technician

Brandt Holdings Agriculture; Humphrey (NE); On-site; USD 26,000 - 66,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Paid time off

401k with employer match

Life and Disability Insurance

Job summary

Platte Valley Equipment in Humphrey, NE is seeking a Service Technician to perform diagnostics, repairs and maintenance on agricultural and turf equipment, including AMS products. You may provide in-field service with guidance from management and senior technicians.

Responsibilities include diagnostics, repairs, training participation, keeping tools and vehicles in good condition, and delivering excellent customer service while maintaining safety and accurate paperwork.

Qualifications

• Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
• Ability to perform basic repairs and maintenance tasks using specialized tools and equipment following Technical Manual procedures.
• Familiarity with Service Center and basic computer functions.

Responsibilities

• Conduct basic diagnostics and repairs on agricultural and turf equipment, including AMS products.
• Participate in Service EDUCATE Training programs to enhance skills and knowledge.
• Maintain the condition of vehicles, inventory, tools, and equipment.
• Deliver excellent customer service and uphold a positive dealer image.
• Complete all required paperwork and forms using ExpertServices accurately and on time.

Skills

Mechanical knowledge

Electrical systems

Hydraulic systems

Diagnostics

Communication skills

Valid driver's license

Education

High School Diploma

Associate's degree

John Deere certification (preferred)

Tools

Service Center

Job description

Company: The Ag Division of Brandt Holdings

Location: Humphrey, NE, US, 68642

Who is Platte Valley Equipment?

Position Summary

As a Service Technician, you'll be responsible for conducting basic diagnostics, service repairs, and maintenance tasks on both customer and dealer-owned agricultural and turf equipment. You may also be called upon to provide in-field service to support our customers, with occasional guidance from the Service Manager, Service Location Manager, Shop Foreman, or senior technicians.

Job Responsibilities

• Conduct basic diagnostics and repairs on agricultural and turf equipment, including established Ag Management Solutions (AMS) products.
• Participate in Service EDUCATE Training programs to enhance skills and knowledge.
• Initiate self-training opportunities with tools andprovided resources by the dealership.
• Stay updated on existing products and pursue additional technical and product knowledge through dealership training programs, manufacturer training, and on-the-job learning.
• Diagnose and support machine systems, including Precision Ag technology.
• Maintain the condition of vehicles, inventory, tools, and equipment.
• Ensure a clean and organized work area and perform tasks in a neat and orderly fashion.
• Adhere to all safety rules and regulations during work assignments.
• Complete all required paperwork and forms using ExpertServices accurately and on time.
• Track time accurately on a timecard and account for all materials used in assigned duties.
• Deliver excellent customer service and uphold a positive dealer image.

Performance Requirements:

• Meet or exceed effective labor rate goal ~ targeting $160.
• Maintain a minimum 85% labor performance.
• Dedicate a minimum of 1 hour per week to work alongside a mentor.
• Actively complete and stay up to date on all assigned training.

Qualifications

• Proficient knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
• Ability to perform basic repairs and maintenance tasks using specialized tools and equipment following Technical Manual procedures.
• Familiarity with Service Center and basic computer functions.
• Capability to operate vehicles and equipment used for diagnostic purposes.
• Minimum of 3 year of experience performing service repairs.
• Strong oral and written communication skills.
• Ability to lift at least 75 lbs. repeatedly.
• High School Diploma or equivalent experience required.
• A valid driver's license is required.

Preferred Qualifications

• John Deere Service Technician certification is preferred.
• Associate's degree preferred.
• Forklift license is preferred.

Join Platte Valley Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career with us.

Compensation

This is an hourly role with a starting base of $19.00 and going up to $48.00 based on experience. This role is also incentive eligible and is based on performance.